Community urgent Care - Honiton and Exeter

NHS Devon Integrated Care Board has issued a contract through the Provider Selection Regime (PSR) for community urgent care services at the Minor Injuries Unit in Honiton and a Walk-in Centre in Exeter. This procurement falls under the main industry category of medical practice services and involves a limited procurement method that did not require prior publication. The contract was formally awarded on 27th August 2025 and will commence on 1st October 2025, with an 18-month term and a potential 6-month extension.

The total contract value, inclusive of extensions, stands at up to £801,400. The awarding of this contract is regulated under the Health Care Services (Provider Selection Regime) Regulations 2023, and it is important to note that it does not fall under the typical provisions of the Procurement Act Regulations 2023. This procurement presents significant business growth opportunities for medical service providers, particularly those who specialise in community healthcare delivery.

Businesses experienced in managing minor injury units and walk-in healthcare services would be well-suited to participate, given the emphasis on service quality, cost-effectiveness, integration, and social value, each carrying equal importance in the evaluation criteria. The awarded provider, Royal Devon University Healthcare NHS Foundation Trust, demonstrated robust performance measures, effective incident management, and a clear commitment to workforce development and social value, thus setting a benchmark for potential competitors. Businesses with a focus on sustainability and a strong track record in patient satisfaction and compliance with healthcare regulations will find alignment with the procurement objectives.