Contract for the Provision of Mediation and Disagreement Resolution Services

The East Sussex County Council has completed the procurement process for a contract titled "Provision of Mediation and Disagreement Resolution Services" under the Health and Social Work Services category. This contract was awarded through the Oxfordshire County Council Framework, specifically using a call-off from a framework agreement within a selective procurement method. With services focusing on independent mediation for young people and parents/carers, it is valued at £460,000.

The contract commenced on 1st April 2025 and runs until 31st March 2030. Located in Lewes, the contracting authority for this procurement is based at County Hall, with a service address at postal code BN7 1UE. This tender represents a significant opportunity for businesses specialising in health and social work services, providing scope for long-term involvement in the public sector services market.

While the contract has been awarded to Global Mediation Limited, companies targeting similar opportunities could focus on offering unique mediation and resolution services tailored for public sector frameworks. The demand-led nature of this service—aimed at providing unbiased resolution mechanisms—suits small and medium-sized enterprises seeking to expand within this niche market, even though this particular contract has been allocated to a larger supplier. The framework approach also allows SMEs with relevant expertise to engage in future similar procurement opportunities efficiently.