CST127 Provision of Domestic Abuse Support Services Lot 1 Helpline

This public procurement process, initiated by Derbyshire County Council, focuses on the provision of domestic abuse support services, specifically a helpline service, under "CST127 Provision of Domestic Abuse Support Services Lot 1 Helpline". The procurement falls under the health and social work services category, with services to be delivered in the UKF1 region. The procurement is in the award stage, having been signed on 6th December 2023, and the helpline service is contracted to be delivered over a period of 2160 days.

The award for this contract has been made to The Elm Foundation Ltd, a large supplier based in Chesterfield. An additional amendment to the contract includes a one-off payment to address increased demand and cost pressures, ensuring continuity of service until March 2027. This tender offers significant opportunities for businesses involved in health and social services, particularly those with experience in managing helpline or support services.

Companies that provide specialised support for domestic abuse victims and have the capacity to handle a regional service centre will find this contract beneficial for growth. Additionally, businesses equipped to handle increased demand and capable of adapting to evolving service requirements will be well-positioned to compete for similar tenders in the future. Such opportunities foster business growth by aligning with government priorities on social welfare and expand a company's portfolio in the public sector.