Dementia Hub Digital Social Care Records System

The London Borough of Waltham Forest is inviting tenders for the procurement of a Digital Social Care Records (DSCR) system to support its Dementia Hub services, aimed at improving governance, compliance, and care quality by replacing paper-based records. This open competition, categorized under IT services and health and social work services, seeks service providers who can deliver a system that ensures accurate, timely, and secure recording of care activities. The Dementia Hub, located in Leyton, caters to individuals with dementia in Waltham Forest, promoting wellbeing and independence.

Interested parties must submit their tenders by the deadline of 8th February 2026, with the enquiry period ending on 2nd February 2026. The contract is set to commence on 1st May 2026, with potential extensions available. This tender is well-suited for small and medium-sized enterprises (SMEs) and voluntary sector entities capable of delivering innovative IT and social care solutions.

By participating, businesses have the opportunity to gain long-term contracts in a growing sector focused on digitizing health and social care services. The procurement method is a below-threshold open competition, allowing a wide range of businesses to showcase their capabilities. Success in this bid can lead to significant business growth through enhanced market credibility and experience in serving public sector clients.

The emphasis on quality and price in the award criteria further offers competitive firms a chance to differentiate based on comprehensive solutions and cost-effective pricing.