DHSC Employee Assistance and Occupational Health Programme 25
Overview
Summary, notice description and lot information
The Department of Health and Social Care (DHSC) is currently in the planning stage for their "Employee Assistance and Occupational Health Programme 25" procurement. The engagement end date is set for 23rd April 2025. This programme aims to secure services for employee assistance and occupational health for DHSC’s approximately 3,600 staff, primarily located in Central London, Leeds, and regional offices across England.
The procurement process will be conducted under the health services industry category, with a total estimated contract value of £462,000 for 40 months, beginning on 29th September 2025. This initiative includes separate lots for Occupational Health (OH) and Employee Assistance Programme (EAP) services. Potential providers are advised that the department may either use the Crown Commercial Service Dynamic Purchasing System (DPS) RM6296 or conduct an Open Tender based on market engagement feedback.
This tender presents an excellent growth opportunity for businesses that specialise in health services, particularly those offering occupational health and employee assistance programmes. Organisations capable of delivering comprehensive support services addressing work-related and personal matters that impact health and wellbeing are well-suited to compete. Small and medium-sized enterprises (SMEs) are especially encouraged to participate, given the procurement’s suitability for SMEs.
Companies that can work collaboratively with DHSC to support and enhance staff wellbeing and workplace performance across varied locations and hybrid working conditions have a significant chance to benefit from this long-term contract.
The purpose of this Pre-Market Engagement Exercise is to gather information to help develop the final Specification in the procurement to appoint suitable providers for the delivery of their Employee Assistance Programme (EAP) and Occupational Health Programme (OH) for the employees of The Department of Health and Social Care (DHSC). DHSC (the Authority) enables everyone to live more independent, healthier lives for longer. The requirement of proposed tender is to procure for employee assistance and occupational health services for it's circa 3,600 staff.
Most staff are based across the department's dual sites in Central London and Leeds, with the remaining staff located at a small number of regional offices across England. The Department adopts a hybrid way of working with staff splitting their time home working and office-based working. The suitable supplier will work in partnership with the Authority to support the delivery of its health and wellbeing strategic priorities and business needs.
The suitable supplier shall be able to provide support to Users covering the full range of work related or personal matters that may impact on workplace performance or mental health and wellbeing and work to resolve, manage and prevent those issues recurring. For avoidance of doubt this is not a call for competition, the purpose is to advise the market on the forthcoming DHSC procurement and seek feedback from the suppliers on the proposed approach and specifications and gain better understanding of the market and appetite for the project. It is the intention of DHSC to use the Crown Commercial Service Dynamic Purchasing System (DPS) RM6296 Occupational Health and Related Services, however after this market engagement they may decide it is more beneficial to conduct an Open Tender and will exercise their right to do so This proposed tender will separate both services under separate Lots.
Lot 1 (OH) and Lot 2 (EAP) . These can be managed by separate providers. Lots and value: The total estimated value of the contract for the 40 months is PS462,000.
The contract will be divided into 2 Lots that correspond with each service. Lot 1 (OH) and Lot 2 (EAP) . These can be managed by separate providers.
Total budget available for each lot and each year is set out in the specifications. Contract term: Initial period of 18 months (from 29th September 2025 to 29th March 2027). The authority at its own discretion may extend the initial term of the contract for additional periods of up to 2 years (2 x upto 1 years).
The total duration of the contract, including all extensions, cannot exceed 40 months. II.2.14.1 Additional information This market engagement process does not form part of the formal procurement process. When the formal procurement process commences all supplier bids will be evaluated on the same basis.
Draft Specifications of the Service and Market Engagement Questionnaire can be found attached to this notice.
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