DHSC: SCI: Adult gender services waiting list - wellbeing pilot (southwest) 2025
Overview
Summary, notice description and lot information
The procurement process, initiated by the Department of Health & Social Care, involves a project titled "DHSC: SCI: Adult gender services waiting list – wellbeing pilot (southwest) 2025," targeting the health services industry, specifically in the southwest region of England. At the planning stage, this project seeks to engage potential suppliers in a regional pilot aimed at supporting individuals over 18 on waiting lists for adult gender services. Key dates include a milestone due on 24th October 2025, where interested parties can review and provide input on draft specifications and procurement strategies.
The procurement method involves preliminary market engagement to refine strategies, with documents accessible via the Atamis system until the submission deadline on 23rd October 2025. This tender offers substantial opportunities for businesses specialising in health and counselling services, particularly those with expertise in holistic wellbeing support. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are encouraged to participate, given the project’s focus on integrating wellbeing support services to improve outcomes such as resilience, readiness for clinical appointments, and social connectedness.
With a contract value of £125,000 (excluding VAT) and potential extensions extending from an initial six-month term, this initiative provides a viable pathway for businesses seeking to expand their operations and deliver impactful healthcare solutions in the southwest of England.
The Department of Health and Social Care seeks to commission an external partner to deliver a regional pilot of the Waiting Well service for eligible for individuals aged 18+ who on the current waiting list for adult gender services based in the southwest of England and awaiting their first appointment. The service's primary focus is to provide a holistic approach that integrates wellbeing support, with the aim of achieving the following outcomes: a) Improved self-reported wellbeing and resilience b) Increased readiness for first appointment with gender dysphoria clinic c) Increased ability to self-manage symptoms while awaiting clinical care. d) Reduced isolation and increased social connectedness. e) Reduced unplanned use of crisis or emergency services. The value of the contract is PS125,000 excluding VAT.
PS150,000 inclusive of VAT Term of the contract: An initial term of six (6) months, with the option to extend for one or more further periods up to a maximum of twelve (12) months This is not a call for competition, but an opportunity to gather feedback to better understand market capabilities, refine the procurement strategy, and encourage supplier engagement.
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