Direct Payment Support Service
Overview
Summary, notice description and lot information
Peterborough City Council is currently in the planning stage of the procurement process for the "Direct Payment Support Service" in the Health and Social Work Services category, with a focus on England, United Kingdom. The engagement is set to remain open until 23:30 on 19th December 2025. This procurement is a preliminary market engagement initiative meant to gather insights and optimise future tender processes.
Peterborough City Council aims to renew the contract by the end of September 2026, keeping in mind the evolving needs of direct payment recipients. This tender presents substantial opportunities for businesses, particularly SMEs and VCSEs, given Peterborough City Council's supportive approach towards small and voluntary community organisations. The contract involves assisting individuals in managing direct payments for care and support, which could appeal to firms specialising in health, social care services, financial management, or customer-focused solutions.
Interested parties are invited to engage via the ProContract platform and should note the requirement to register interest and participate in the preliminary market engagement activities.
THIS IS NOT A CALL TO COMPETITION. This is a Preliminary Market Engagement event in relation to the Direct Payment Support Service. This preliminary market engagement event does not form any part of any invitation to tender.
Peterborough City Council is issuing this request for information only. Any supplier invited to present to the Authority is doing so to support market research only and to help make any potential procurement process more focused and efficient. No supplier selection or supplier preference is implied.
Peterborough City Council's Direct Payment Support Service provides essential information and advice to people who receive a direct payment from the Council and/or their representatives, parents or carers. The service helps people to find, recruit and pay for the types of care and support they wish to receive. This enables people with care needs to have greater choice and control over the care they receive.
The service under the proposed contract has been mainly used by adults but is also available for children/young people with a direct payment. For a monthly fee, direct payment recipients can also arrange to have their direct payment paid into a third party supported account managed by the provider. The provider carries out financial transactions on their instructions, pays wages directly into their care or support workers' bank accounts and provides them with a monthly statement of their account.
The current offer is due to end at the end of September 2026, so the Council is reviewing the contract to make plans for the future. The preliminary market engagement event can be accessed via ProContract at this link: procontract.due-north.com/Supplier/Advert/View If you do not already have an account with ProContract you can register and create an account for free. Once you have accessed the advert, please click on the green "Register interest in this opportunity".
Doing this will allow you to access the Preliminary Market Engagement event and associated document. Once the questions within the document have been completed, please upload your response via ProContract. The event will remain open until 23:30 on 19th December 2025.
If you have any questions whilst this event is live and you have already registered your interest, please use the ProContract messaging facility.
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