Awarded· 10 Nov 2025
Direct Payments Support & Payroll Service
London Borough of Bromley · Bromley, Greater London
London Borough of Bromley has awarded Direct Payments Support & Payroll Service. It is a contract for other health and social care in Bromley.
Source: Find a Tender, published 10 Nov 2025. Details are refreshed every 30 minutes.
Key dates
2025
Award notice published
UK6 - Contract Award Notice · 14:31
View notice2025
Award notice published
UK5 - Transparency Notice · 13:52
View notice2025
Contract starts
Next
2027
Contract ends
2 years after it starts
About this tender
In brief
London Borough of Bromley has awarded Direct Payments Support & Payroll Service. It is a contract for other health and social care in Bromley. The contract went to The Disability Syndicate. It was awarded on 10 November 2025. The awarded value is £564,000. The contract runs from 11 November 2025 to 10 November 2027. It lasts 2 years.
It is run as a direct award. The buyer marks it as suitable for VCSEs. Find a Tender published it on 10 November 2025. The notice number is 072468-2025. The OCDS ID is ocds-h6vhtk-05ddbf.
Summary of the contracting process
The London Borough of Bromley has completed the procurement process for the "Direct Payments Support & Payroll Service," addressing health and social work services within the locality of Bromley, UK (region UKI61). This procurement specifically involved a direct award contract due to the urgent insolvency of the existing supplier, necessitating a replacement supplier to ensure continuity of service.
The contract, valued at GBP 676,800 gross and GBP 564,000 net, was awarded to The Disability Syndicate, a large-scale supplier located in Derby. The contract commencement date is set for 11th November 2025, with a completion date of 10th November 2027. The procurement follows the legal basis outlined in the Procurement Act 2023 and falls under the 'light touch' regime, with a focus on community, social, and personal services.
Companies classified under voluntary, community, and social enterprises (VCSE) may find this contract aligns with their capabilities, especially given the need for providers to hold and manage finances for vulnerable clients.
The notice in full
The Service will enable clients to maintain day to day control of their money and support packages; have the opportunity to make informed choices about how their eligible care needs are met, and how best to match available resources to meet their needs. The Service must be flexible to meet the changing needs of clients. The payroll element of the Service is currently managed in two (2) ways:
- Basic service - Clients submit signed time sheets and the payroll provider calculates pay information;
- Holding service - in addition to undertaking the payroll calculations, the Provider holds monies on behalf of more vulnerable and less able clients and make the payments on behalf of the client.
The current provider has advised that they are insolvent. The Council needs to put in a new supplier to support individuals to continue with their Direct Payments and employment of their Personal Assistants. In accordance with Schedule 5 of the Procurement Act 2023, the Council is awarding a contract via a Direct Award on the grounds of extreme emergency as set out in the Act.
Lots: no lot details came through with this notice. The official notice and the tender pack have the full breakdown.
Key facts
Contract
- Service
- Other
- Procurement type
- Standard
- Category
- Services
- Contract period
- 11 Nov 2025 to 10 Nov 2027 (2 years)
- Suitable for
- Voluntary, community and social enterprises (VCSEs)
- Awarded to
- The Disability Syndicate
- Number of suppliers
- 1
Procedure
- Notice type
- UK6 - Contract Award Notice
- Procurement method
- Direct
- Procedure
- Direct award
- Current stage
- Award
- Stages so far
- Award
- Published on
- Find a Tender Service
- Awardee scale
- Large
Values
- Awards value
- £564,000
Not stated in the notice: tender value, lots value, contracts value.
Status
- Tender
- Complete
- Lots
- Complete
- Awards
- Active
Not stated in the notice: contracts.
References
- Find a Tender notice
- 072468-2025
- Open Contracting ID
- ocds-h6vhtk-05ddbf
- CPV code
- 85000000 - Health and social work services; 98000000 - Other community, social and personal services
- CPV division
- 85 - Health and social work services; 98 - Other community, social and personal services
Location
- Local authority
- Bromley
- Town
- Bromley
- Postcode
- BR1 1AD
- Electoral ward
- Bromley Town
- Constituency
- Bromley and Biggin Hill
- Region
- Greater London
- Sub-region
- Bromley
- Area
- Outer London - South
- Country
- England
Buyer and supplier
Contracting authority
- Organisation
- London Borough of Bromley
- Category
- Services
- Address
- Bromley, BR1 1AD · Greater London · England
Not stated in the notice: contact, phone.
Awarded supplier
- Supplier
- The Disability Syndicate
- Awardee scale
- Large
- Number of suppliers
- 1
- Awards value
- £564,000
- Company record
- Search Companies House
Documents and links
- Contract award notice on Find a Tenderfind-tender.service.gov.uk/Notice/072468-2025
- Transparency notice on Find a Tenderfind-tender.service.gov.uk/Notice/072428-2025
- Legislation.gov.uklegislation.gov.uk/ukpga/2023/54/contents
- OCDS record ocds-h6vhtk-05ddbf (JSON)find-tender.service.gov.uk/api/1.0/ocdsReleasePackages/ocds-h…
Questions about Direct Payments Support & Payroll Service
Who won the Direct Payments Support & Payroll Service contract?
London Borough of Bromley awarded the contract to The Disability Syndicate on 10 November 2025. It is due to end on 10 November 2027, which is when a re-tender would normally follow.
How much is the Direct Payments Support & Payroll Service contract worth?
The awarded value is £564,000. The contract runs from 11 November 2025 to 10 November 2027 (2 years).
Who is the buyer for Direct Payments Support & Payroll Service?
London Borough of Bromley, based in Bromley, Greater London.
Get ready for the next round
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What to do next
- This contract has been awarded.
- It is due to end on 10 November 2027.
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