Waythrough/SLaM Crisis House
Overview
Summary, notice description and lot information
The South London and Maudsley NHS Foundation Trust (SLaM) is in the planning stages of awarding a contract to operate the "Waythrough/SLaM Crisis House" project. This project falls under the industry category of residential health facilities services, with a focus on providing adult recovery services across Croydon, Lambeth, Southwark, and Lewisham. The initiative is designed as a two-year service with a budget of £1,800,000 and is not bound by the Public Contracts Regulations 2015, but by the Health Care Services (Provider Selection Regime) Regulations 2023.
As of September 18, 2025, they are seeking to follow the Most Suitable Provider Process for allocation, ensuring seamless service continuity without disrupting patient care. The recovery house, previously located in Lewisham, will be relocated to Croydon. This tender represents significant opportunities for businesses that provide adult crisis recovery services and can align with the SLaM governance and clinical systems.
Companies with experience in offering residential health facilities, particularly those familiar with NHS protocols, will find this bid particularly lucrative. The move towards direct awarding through the Provider Selection Regime streamlines the process, making it more accessible for qualified providers already operating within similar frameworks or with a proven track record in related areas. Prospective bidders should consider leveraging their expertise in healthcare service operations and strategic alignments with NHS requirements to capitalise on this opportunity for growth in the health services sector.
South London and Maudsley NHS Foundation Trust (SLaM) intends to follow the Most Suitable Provider Process to award Waythrough the contract to deliver the "Waythrough/SLaM Crisis House" project. This contract involves the operation of a six-bed, 24/7 adult recovery house, providing a therapeutic alternative to Emergency Department attendance or inpatient admission for adults in crisis across Croydon, Lambeth, Southwark, and Lewisham.
Following the Most Suitable Provider Process will ensure continuity and efficiency of the existing adult recovery house already run by Waythrough in Lewisham, which will be relocated to Croydon. Waythrough staff have been working with SLaM the deliver this model for over two years; they are embedded in the Trust's governance processes and clinical systems, are familiar with the Trust's procedures and protocols, and have established ways of working and relationships with the Trust's clinical teams.
Following this process will ensure seamless operation and avoid causing a gap in provision for our service users and carers.
The Trust is awarding the contract for two years to consolidate the recovery house provision without disrupting patient care and plans to review in totality thereafter. The current adult recovery house provision has beds ringfenced for the Lewisham N2 Pilot from Autumn 2025. As this model is live and there is significant utilisation and demand for trust-wide adult recovery house services, it would be disruptive to patient care to follow a full procurement process and would cause a gap in critical provision.
SLaM has conducted a comprehensive review of the current adult recovery house provided by Waythrough, in addition to a market review. The findings of these reviews provide SLaM with confidence that this is the most suitable supplier.
This is a Provider Selection Regime (PSR) intended approach notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award.' Additional information: This is a Provider Selection Regime (PSR) intended approach notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award.'
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