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Summary, notice description and lot information
Milton Keynes City Council is currently in the planning stage to recommission domestic abuse support services, including crisis intervention and community-based programmes. The procurement process, initiated on 3rd October 2025, falls under the services category with a focus on health and social work services. This initiative aims to engage the market and assess local capacity, offering an overarching contract or individual elements.
The services are to be delivered in the region of UKJ12, United Kingdom, with an estimated contract value of £4,400,000. The planned contract period is from 1st March 2027 to 29th February 2032, with potential renewal extending to 28th February 2034. Future notice for this tender is expected by 1st July 2026.
This procurement presents valuable growth opportunities for businesses specialising in health and social work services, particularly those with expertise in domestic abuse support services. Small and medium-sized enterprises (SMEs), as well as voluntary, community and social enterprises (VCSEs), are encouraged to participate, given their suitability for this tender. Engaging in this process can enhance business portfolios and establish crucial partnerships within public sector frameworks.
Effective participation requires firms capable of delivering comprehensive support services, either independently or through strategic collaboration as part of a unified contract.
The service will operate as a central 'front door' for support, offering accessible assistance to all individuals experiencing domestic abuse, including those who remain within their relationships. It will provide tailored information, advice, and guidance; crisis intervention and advocacy that reflects each person's unique circumstances, background, and cultural context. In addition, the service will facilitate onward referrals and signposting to specialist organisations and resources that can offer further support. Further information about the Council's requirement is set out in the Lot 1 Service Specification.
This service will provide specialist refuge support for women and their children fleeing domestic abuse, improving their safety, wellbeing, and recovery. Delivered across two purpose-built refuge sites, owned by Bedford Pilgrims Housing Association (BPHA) in Milton Keynes, the service will offer safe accommodation and trauma-informed support to women fleeing domestic abuse and their children, including safety planning, advocacy, and move-on assistance. Further information about the Council's requirement is set out in the Lot 2 Service Specification.
This service will provide specialist support for people experiencing domestic abuse; improving their safety, wellbeing, and recovery. It will deliver: * Outreach support including remotely via digital solutions * Resettlement support to people placed in temporary accommodation, including refuge * Target hardening and security measures via Sanctuary support to people remaining in their homes, or on returning home on leaving refuge Further information about the Council's requirement is set out in the Lot 3 Service Specification.
Lot 1 (Integrated Domestic Abuse Support Service) and Lot 2 (Domestic Abuse Refuge Support Service) Combined. If bidding for Lot 4 , bidders must complete the requirements as follows: o Complete Lot 1 and Lot 2 quality questions; o Submit Lot 4 pricing schedule Where bids are submitted for combined Lots (Lots 4, 5, 6 and/or Lot 7), the Council expects that pricing will reflect efficiencies and economies of scale resulting from the award of multiple Lots to the same provider.
Lot 1 (Integrated Domestic Abuse Support Service) and Lot 3 (Domestic Abuse Outreach Service) Combined. If bidding for Lot 5 , bidders must complete the requirements as follows: o Complete Lot 1 and Lot 3 quality questions; o Submit Lot 5 pricing schedule Where bids are submitted for combined Lots (Lots 4, 5, 6 and/or Lot 7), the Council expects that pricing will reflect efficiencies and economies of scale resulting from the award of multiple Lots to the same provider.
Lot 2 (Domestic Abuse Refuge Support Service) and Lot 3 (Domestic Abuse Outreach Service) Combined If bidding for Lot 6 , bidders must complete the requirements as follows: o Complete Lot 2 and Lot 3 quality questions; o Submit Lot 6 pricing schedule Where bids are submitted for combined Lots (Lots 4, 5, 6 and/or Lot 7), the Council expects that pricing will reflect efficiencies and economies of scale resulting from the award of multiple Lots to the same provider.
All 3 Lots Combined (Lot 1: Integrated Domestic Abuse Support Service, Lot 2: Domestic Abuse Refuge Support Service, and Lot 3: Domestic Abuse Outreach Service) If bidding for Lot 7 , bidders must complete the requirements as follows: o Complete Lot 1, Lot 2 and Lot 3 quality questions; o Submit Lot 7 pricing schedule Where bids are submitted for combined Lots (Lots 4, 5, 6 and/or Lot 7), the Council expects that pricing will reflect efficiencies and economies of scale resulting from the award of multiple Lots to the same provider.
Notice type, method, and CPV codes
Financial information and value estimates
The contract period is five years.
Publication, submission, and award timeline
Current status of tender, lots, awards, and contracts
Buyer organisation and contact details
Supplier who was awarded this contract
External resources and data downloads
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