Employee Assistance Programme

Transport for Wales has concluded the procurement process for an Employee Assistance Programme (EAP) aimed at providing comprehensive wellbeing services for its employees, located in Pontypridd, Wales, UK. The contract, awarded through the Crown Commercial Service Dynamic Purchasing System (DPS) RM6296 for Occupational Health and Related Services, includes services such as 24/7 counselling support, digital wellbeing tools, and critical incident response. The procurement stage is complete, with the contract awarded on 5th January 2026.

This contract, valued at £180,000, was conducted via a limited procurement method without prior publication of a call for competition, leveraging the established DPS framework which eliminates the need for separate prior publication for individual call-offs. The successful tender, awarded to People Asset Management Limited, presents substantial opportunities for businesses specialising in employee wellbeing and occupational health services. Firms with expertise in delivering nationwide services, offering both digital and face-to-face wellness initiatives, and providing psychological assessments are well-positioned to thrive in this sector.

The tender highlights the importance of quality service provision, emphasised by an 80% weight on quality and 20% on price in the award criteria, encouraging high standards in service delivery. This contract opens avenues for small and medium-sized enterprises (SMEs) capable of meeting these criteria to demonstrate their capabilities and establish stronger ties within the public sector services industry.