Emergency Department Wellbeing & Home Safe Service

The Velindre University NHS Trust, situated in Cardiff, is planning a procurement process for the "Emergency Department Wellbeing & Home Safe Service". This initiative is designed to aid local clinical teams and patients in emergency departments by providing support to frail older individuals and vulnerable adults, while also facilitating their resettlement at home. Key services include follow-up welfare checks and connections to community services to help reduce readmission rates.

The procurement process is currently in the planning stage with key updates due on 1st August 2025. The contract period is set to commence on 1st April 2026 and is scheduled to run until 31st March 2028, with potential extensions up to 2030. Classified under welfare services, this tender falls within the services category, adhering to a light touch regime and is valued above the stipulated threshold.

This tender presents an excellent opportunity for businesses specialising in non-residential welfare services, especially those with experience in care provision for vulnerable populations and community service connections. Companies with expertise in supporting healthcare operations and providing integrated care solutions are particularly well-suited to compete. This procurement could drive business growth by allowing such firms to engage with the NHS sector, expanding their footprint in public health services.

By aligning with the needs of local health infrastructures, firms can contribute to improving patient outcomes while bolstering their service portfolios.