Employee Assistance Programme

The Employee Assistance Programme contract, titled "Employee Assistance Programme", was procured by Transport for Wales, an established buyer based in Pontypridd, UK. This procurement falls under the services category, specifically focusing on guidance and counselling services, and is conducted across the region of UKL. It reached the award stage on 5th January 2026, with an active contract established with People Asset Management Limited.

This procurement involved a limited method through a lawful call-off under the Crown Commercial Service Dynamic Purchasing System (DPS) Framework RM6296. The contract's details emphasise 24/7 counselling support, digital wellbeing tools, and critical incident services, aiming to enhance employee wellbeing across Wales. This tender presents significant opportunities for businesses specialising in counselling, digital wellbeing, and occupational health services.

Organisations capable of providing comprehensive health and wellbeing services nationwide, especially those focusing on employee assistance, can benefit from this contract. With requirements for timely therapy access, robust reporting, and extensive coverage, companies with strong infrastructure and responsive support systems are well-positioned to gain traction in this sector. The emphasis on quality, with an 80% weighting on quality criteria, further opens prospects for businesses known for high standards in psychological assessments and wellbeing initiatives.