Awarded· 8 Jun 2025
Enhanced Recovery Worker Service
NHS Norfolk and Waveney Integrated Care Board · Norwich, East
NHS Norfolk and Waveney Integrated Care Board has awarded Enhanced Recovery Worker Service. It is a contract for other health and social care in Norwich.
Source: Find a Tender, published 23 Dec 2025. Details are refreshed every 30 minutes.
Key dates
2025
Contract awarded
Norfolk and Waveney Mind
2025
Award notice published
Award Notice · 11:38
View notice2025
Tender notice updated
Tender Notice · 09:36
View notice
About this tender
In brief
NHS Norfolk and Waveney Integrated Care Board has awarded Enhanced Recovery Worker Service. It is a contract for other health and social care in Norwich. The contract went to Norfolk and Waveney Mind. It was awarded on 8 June 2025. The contract value is £2,311,471.
It is run as an award procedure without prior publication of a call for competition. Find a Tender published it on 23 December 2025. The notice number is 085659-2025. The OCDS ID is ocds-h6vhtk-05453b.
Summary of the contracting process
The NHS Norfolk and Waveney Integrated Care Board has completed the procurement process for the "Enhanced Recovery Worker Service," valued at £2,311,471. This service, categorized under health services, focuses on providing recovery support within the UK regions UKH14-UKH17. The formal contract was signed on 19th December 2025, directly awarded without prior publication calling for competition, adhering to the Health Care Services Provider Selection Regime Regulations 2023.
The project is a collaborative initiative involving care navigators within the Primary Care Networks (PCN) and aims to enhance recovery journeys by adhering to the biopsychosocial model, alongside extending support to families and carers. The service is set to run from 1st July 2025 to 31st July 2026.
The focus on improving access, reducing health inequalities, and social value in the tender criteria makes it an attractive prospect for enterprises committed to sustainability and community impact within the healthcare sector in the UK.
The notice in full
The service was originally awarded following an Expression of Interest. The Recovery Workers are first contact practitioners and referral is made from care navigators within the PCN. An initial face to face meeting with the service user establishes their goals regarding support and establishes the recovery journey for each individual, following the biopsychosocial model.
The service operates during standard PCN network operating hours and also supports family and carers by providing advice.
Lots (1)
- 01
Lot 1Cancelled
The service was originally awarded following an Expression of Interest. The Recovery Workers are first contact practitioners and referral is made from care navigators within the PCN. An initial face to face meeting with the service user establishes their goals regarding support and establishes the recovery journey for each individual, following the biopsychosocial model.
The service operates during standard PCN network operating hours and also supports family and carers by providing advice. Norfolk & Waveney ICB intend to award a contract to an existing provider following PSR direct award process C. The lifetime value of the contract is PS2,311,471 This service will run from 1st July 2025 to 31st July 2026 across Norfolk & Waveney ICB area.
Key facts
Contract
- Service
- Other health and social care
- Procurement type
- Standard
- Category
- Services
- Contract period
- Not specified - Not specified
- Lots
- 1
- Awarded to
- Norfolk and Waveney Mind
- Number of suppliers
- 1
Procedure
- Notice type
- Tender Notice
- Procurement method
- Limited
- Procedure
- Award procedure without prior publication of a call for competition
- Current stage
- Award
- Stages so far
- Tender, Award
- Published on
- Find a Tender Service
- Awardee scale
- Large
Values
- Contracts value
- £2,311,471
Not stated in the notice: tender value, lots value, awards value.
Status
- Tender
- Complete
- Lots
- Cancelled
- Awards
- Active
- Contracts
- Active
References
- Find a Tender notice
- 085659-2025
- Open Contracting ID
- ocds-h6vhtk-05453b
- CPV code
- 85100000 - Health services
- CPV division
- 85 - Health and social work services
Location
- Local authority
- Norwich
- Town
- Norwich
- Postcode
- NR1 2DH
- Electoral ward
- Lakenham
- Constituency
- Norwich South
- Delivery area
- Suffolk CC, TLH15 Norwich and East Norfolk, TLH16 North and West Norfolk, TLH17 Breckland and South Norfolk
- Region
- East
- Sub-region
- Norwich and East Norfolk
- Area
- Norfolk
- Country
- England
Buyer and supplier
Contracting authority
- Organisation
- NHS Norfolk and Waveney Integrated Care Board
- Category
- Services
- Address
- Norwich, NR1 2DH · East · England
Not stated in the notice: contact, phone.
Awarded supplier
- Supplier
- Norfolk and Waveney Mind
- Awardee scale
- Large
- Number of suppliers
- 1
- Awards value
- Not stated
- Company record
- Search Companies House
Documents and links
Questions about Enhanced Recovery Worker Service
Who won the Enhanced Recovery Worker Service contract?
NHS Norfolk and Waveney Integrated Care Board awarded the contract to Norfolk and Waveney Mind on 8 June 2025.
How much is the Enhanced Recovery Worker Service contract worth?
The contract value is £2,311,471.
Who is the buyer for Enhanced Recovery Worker Service?
NHS Norfolk and Waveney Integrated Care Board, based in Norwich, East.
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