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AwardHealth and social work servicesCPV: 85000000

Family Gateway Worker

Cardiff
CARDIFF COUNCIL
Published 18 Aug, 2025
Contract Value
Not specified
View Official Notice

Overview

Summary, notice description and lot information

Summary of the contracting process

The NHS Wales Shared Services Partnership-Procurement Services, hosted by Velindre University NHS Trust, has completed the procurement process for a Family Gateway Worker, under the management of the Cardiff and Vale University Health Board (CAVUHB). This procurement falls under the industry category of health and social work services, with Cardiff in Wales (UKL22) as the delivery location. The Family Gateway Worker, who will operate within the Cardiff South-West Cluster, has been in position since May 2024, and due to ongoing requirements, the existing services have been directly awarded to Cardiff Council, bypassing conventional competition.

The contract, valued at £69,387.50 excluding VAT, runs from 5th September 2025 to 30th April 2026, with a possible extension up to 30th April 2027, as deemed necessary and solely at the discretion of CAVUHB. This procurement represents a strategic opportunity for local government entities and larger businesses involved in social and health services. While the current contract was awarded without competition due to the immediate needs and specific operational requirements, similar tenders in future may arise for organisations capable of providing skilled personnel for multidisciplinary team settings and digital service platforms.

Companies with expertise in social prescribing and community health interventions would find such contracts particularly beneficial for growth and gaining a stronghold in public sector collaborations within the Welsh devolved context.

Notice Description

Cardiff and Vale University Health Board (CAVUHB) intend to award a contract for a Family Gateway Worker to assist with the operational needs of Primary, Community, and Intermediate Care. (PCIC). They will operate in the Cardiff South-West Cluster, which represents 9 GP practices across Ely, Caerau, Canton, Pontcanna, and Riverside communities.

The worker attends weekly Multidisciplinary Team (MDT) meetings, manage the social prescribing platform, Elemental, the Care Hub shared inbox and Family Gateway referrals. They provide triage, advice, signposting, and arrange referrals to services for both physical and emotional needs. The Family Gateway worker has been in post with CAVUHB since May 2024 and the need for their services is ongoing.

Due to the ongoing need for the service and the current workers familiarity and proficiency within the role, it would not be economically or operationally viable to award to a new supplier. It would take multiple months for a new worker to become competent with the processes and systems required for the role. Due to increased operational demands CAVUHB are experiencing in relation to the Family Gateway worker, awarding to a new supplier would have a detrimental impact on the services CAVUHB can provide for the community.

Lot Information1 Lot
1Untitled Lot
Complete

N/A

Procurement Classification

Notice type, method, and CPV codes

Open Contracting ID
ocds-h6vhtk-0589b3
Publication Source
Find A Tender Service
Notice Type
UK5 - Transparency Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Awardee Scale
Large
Current Stage
Award

Contract Values

Financial information and value estimates

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£69,387
Contracts Value
Not specified

The contract period is one year.

Key Dates

Publication, submission, and award timeline

Notice Status

Current status of tender, lots, awards, and contracts

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Contracting Authority

Buyer organisation and contact details

NWS
NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)
Services
Contact Name
Harry Davies
CARDIFF
CF14 4HH
Wales
Wales
TLL5 South East Wales

Awarded Supplier

Supplier who was awarded this contract

CC
CARDIFF COUNCILAwarded
Large
View Profile
Number of Suppliers
1
Awards Value
£69,387

Documents & Links

External resources and data downloads

Open Contracting Data Standard (OCDS)
OCDS RecordID: ocds-h6vhtk-0589b3

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector.

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