Awarded· 18 Aug 2025
Family Gateway Worker
NHS Wales Shared Services Partnership-procurement Services (hosted By Velindre University NHS Trust) · Cardiff, Wales
NHS Wales Shared Services Partnership-procurement Services (hosted By Velindre University NHS Trust) has awarded Family Gateway Worker. It is a contract for reablement in Cardiff.
Source: Find a Tender, published 18 Aug 2025. Details are refreshed every 30 minutes.
Key dates
2025
Award notice published
UK5 - Transparency Notice · 11:39
View notice2025
Contract starts
2026
Contract ends
0½ years after it starts
About this tender
In brief
NHS Wales Shared Services Partnership-procurement Services (hosted By Velindre University NHS Trust) has awarded Family Gateway Worker. It is a contract for reablement in Cardiff. The contract went to Cardiff Council. It was awarded on 18 August 2025. The awarded value is £69,387. The contract runs from 4 September 2025 to 30 April 2026. It lasts 0½ years.
It is run as a below threshold - without competition. Find a Tender published it on 18 August 2025. The notice number is 049464-2025. The OCDS ID is ocds-h6vhtk-0589b3.
Summary of the contracting process
The NHS Wales Shared Services Partnership-Procurement Services, hosted by Velindre University NHS Trust, has completed the procurement process for a Family Gateway Worker, under the management of the Cardiff and Vale University Health Board (CAVUHB). This procurement falls under the industry category of health and social work services, with Cardiff in Wales (UKL22) as the delivery location.
The Family Gateway Worker, who will operate within the Cardiff South-West Cluster, has been in position since May 2024, and due to ongoing requirements, the existing services have been directly awarded to Cardiff Council, bypassing conventional competition.
The contract, valued at £69,387.50 excluding VAT, runs from 5th September 2025 to 30th April 2026, with a possible extension up to 30th April 2027, as deemed necessary and solely at the discretion of CAVUHB.
While the current contract was awarded without competition due to the immediate needs and specific operational requirements, similar tenders in future may arise for organisations capable of providing skilled personnel for multidisciplinary team settings and digital service platforms.
The notice in full
Cardiff and Vale University Health Board (CAVUHB) intend to award a contract for a Family Gateway Worker to assist with the operational needs of Primary, Community, and Intermediate Care. (PCIC). They will operate in the Cardiff South-West Cluster, which represents 9 GP practices across Ely, Caerau, Canton, Pontcanna, and Riverside communities.
The worker attends weekly Multidisciplinary Team (MDT) meetings, manage the social prescribing platform, Elemental, the Care Hub shared inbox and Family Gateway referrals. They provide triage, advice, signposting, and arrange referrals to services for both physical and emotional needs. The Family Gateway worker has been in post with CAVUHB since May 2024 and the need for their services is ongoing.
Due to the ongoing need for the service and the current workers familiarity and proficiency within the role, it would not be economically or operationally viable to award to a new supplier. It would take multiple months for a new worker to become competent with the processes and systems required for the role.
Due to increased operational demands CAVUHB are experiencing in relation to the Family Gateway worker, awarding to a new supplier would have a detrimental impact on the services CAVUHB can provide for the community.
Lots: no lot details came through with this notice. The official notice and the tender pack have the full breakdown.
Key facts
Contract
- Service
- Reablement
- Procurement type
- Standard
- Category
- Services
- Contract period
- 4 Sep 2025 to 30 Apr 2026 (0½ years)
- Awarded to
- Cardiff Council
- Number of suppliers
- 1
Procedure
- Notice type
- UK5 - Transparency Notice
- Procurement method
- Direct
- Procedure
- Below threshold - without competition
- Current stage
- Award
- Stages so far
- Award
- Published on
- Find a Tender Service
- Awardee scale
- Large
Values
- Awards value
- £69,387
Not stated in the notice: tender value, lots value, contracts value.
Status
- Tender
- Complete
- Lots
- Complete
- Awards
- Pending
Not stated in the notice: contracts.
References
- Find a Tender notice
- 049464-2025
- Open Contracting ID
- ocds-h6vhtk-0589b3
- CPV code
- 85000000 - Health and social work services
- CPV division
- 85 - Health and social work services
Location
- Local authority
- Cardiff
- Town
- Cardiff
- Postcode
- CF14 4HH
- Electoral ward
- Heath
- Constituency
- Cardiff North
- Region
- Wales
- Sub-region
- Cardiff and Vale of Glamorgan
- Area
- South East Wales
- Country
- Wales
Buyer and supplier
Contracting authority
- Organisation
- NHS Wales Shared Services Partnership-procurement Services (hosted By Velindre University NHS Trust)
- Category
- Services
- Contact
- Harry Davies
- Phone
- +442921500292
- Address
- Cardiff, CF14 4HH · Wales · Wales
Awarded supplier
- Supplier
- Cardiff Council
- Awardee scale
- Large
- Number of suppliers
- 1
- Awards value
- £69,387
- Company record
- Search Companies House
Documents and links
Questions about Family Gateway Worker
Who won the Family Gateway Worker contract?
NHS Wales Shared Services Partnership-procurement Services (hosted By Velindre University NHS Trust) awarded the contract to Cardiff Council on 18 August 2025. It is due to end on 30 April 2026, which is when a re-tender would normally follow.
How much is the Family Gateway Worker contract worth?
The awarded value is £69,387. The contract runs from 4 September 2025 to 30 April 2026 (0½ years).
Who is the buyer for Family Gateway Worker?
NHS Wales Shared Services Partnership-procurement Services (hosted By Velindre University NHS Trust), based in Cardiff, Wales. The named contact is Harry Davies, on +442921500292.
Get ready for the next round
Contracts like this come back. We help care providers build the evidence, policies and case studies a buyer scores, so you are ready when the re-tender opens.
What to do next
- This contract has been awarded.
- It is due to end on 30 April 2026.
- A re-tender usually follows near the end.
- Build your evidence and case studies now.
- Keep your policies and training records current.
Bidding for contracts like this
Other tenders in Cardiff
- National Collaborative Framework for the provision of services for Adult Mental Health Learning Disability / Child and Adolescent Mental Health Hospitals Call Off CCAPS 5642Cardiff
- National Collaborative Framework for Adult MH LD & CAMHS Hospital Services Call Off CCAPS 5425Cardiff
- National Collaborative Framework for Adult MH LD & CAMHS Hospital Services Call Off CCAPS 5623Cardiff
- National Collaborative Framework for Adult MH LD & CAMHS Hospital Services Call Off CCAPS 5624Cardiff
- National Collaborative Framework for Adult MH LD & CAMHS Hospital Services Call Off CCAPS 5619Cardiff
- Supported Accommodation SchemesCardiff
- Supported Accommodation Service - Oak House HostelCardiff
- Supported Accommodation Service - Ty GobaithCardiff
Browse by sector
- All open health and social care tendersThe full feed, updated every 30 minutes.
- Tender sectors we coverWhat each sector buys and how bids are scored.
- Supported living tendersSupport for adults in their own tenancies.
- Extra care tendersHousing with care staff on site.
- Reablement tendersShort-term help to regain everyday skills.
- Residential care and care home tendersCare home and nursing home beds.
- Domiciliary care tendersCare visits in people's own homes.
- Children and young people tendersChildren's homes, placements and short breaks.
Get help with your bid
- Health and social care tender writingWe write and review your bid.
- Guidance on managing a bidPlan a bid from notice to submission.
- Providers we have helped win contractsContracts our clients have won.
- What the Procurement Act 2023 changes for care tenders
- Book a consultation about this tenderTalk this tender through with us.