Family Gateway Worker
Overview
Summary, notice description and lot information
The NHS Wales Shared Services Partnership-Procurement Services, hosted by Velindre University NHS Trust, has completed the procurement process for a Family Gateway Worker, under the management of the Cardiff and Vale University Health Board (CAVUHB). This procurement falls under the industry category of health and social work services, with Cardiff in Wales (UKL22) as the delivery location. The Family Gateway Worker, who will operate within the Cardiff South-West Cluster, has been in position since May 2024, and due to ongoing requirements, the existing services have been directly awarded to Cardiff Council, bypassing conventional competition.
The contract, valued at £69,387.50 excluding VAT, runs from 5th September 2025 to 30th April 2026, with a possible extension up to 30th April 2027, as deemed necessary and solely at the discretion of CAVUHB. This procurement represents a strategic opportunity for local government entities and larger businesses involved in social and health services. While the current contract was awarded without competition due to the immediate needs and specific operational requirements, similar tenders in future may arise for organisations capable of providing skilled personnel for multidisciplinary team settings and digital service platforms.
Companies with expertise in social prescribing and community health interventions would find such contracts particularly beneficial for growth and gaining a stronghold in public sector collaborations within the Welsh devolved context.
Cardiff and Vale University Health Board (CAVUHB) intend to award a contract for a Family Gateway Worker to assist with the operational needs of Primary, Community, and Intermediate Care. (PCIC). They will operate in the Cardiff South-West Cluster, which represents 9 GP practices across Ely, Caerau, Canton, Pontcanna, and Riverside communities.
The worker attends weekly Multidisciplinary Team (MDT) meetings, manage the social prescribing platform, Elemental, the Care Hub shared inbox and Family Gateway referrals. They provide triage, advice, signposting, and arrange referrals to services for both physical and emotional needs. The Family Gateway worker has been in post with CAVUHB since May 2024 and the need for their services is ongoing.
Due to the ongoing need for the service and the current workers familiarity and proficiency within the role, it would not be economically or operationally viable to award to a new supplier. It would take multiple months for a new worker to become competent with the processes and systems required for the role. Due to increased operational demands CAVUHB are experiencing in relation to the Family Gateway worker, awarding to a new supplier would have a detrimental impact on the services CAVUHB can provide for the community.
N/A
Procurement Classification
Notice type, method, and CPV codes
Contract Values
Financial information and value estimates
The contract period is one year.
Key Dates
Publication, submission, and award timeline
Notice Status
Current status of tender, lots, awards, and contracts
Contracting Authority
Buyer organisation and contact details
Awarded Supplier
Supplier who was awarded this contract
Documents & Links
External resources and data downloads
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector.
Need help with your tender submission?
Our expert team can help you prepare a winning bid. Get professional support from CareSync Experts.
Get in touch with our team at Care Sync Experts today for a consultation.
Email: hello@caresyncexperts.co.uk
Phone: 0333 577 0877
Contact UsBidding for contracts like this
Other tenders in Cardiff
- National Collaborative Framework for Adult MH LD & CAMHS Hospital Services in Cardiff
- National Collaborative Framework for Adult MH LD & CAMHS Hospital Services in Cardiff
- National Collaborative Framework for Adult MH LD & CAMHS Hospital Services in Cardiff
- National Collaborative Framework for Adult MH LD & CAMHS Hospital Services in Cardiff
- National Collaborative Framework for Adult MH LD & CAMHS Hospital Services in Cardiff
- National Collaborative Framework for Adult MH LD & CAMHS Hospital Services in Cardiff