Framework Agreement for the Provision of Social Care Agency Staff to Support Child & Family Services

The City & County of Swansea has completed a procurement process for a Framework Agreement aimed at providing Social Care Agency Staff to support its Child & Family Services. The procurement, carried out through an open procedure, was designed to address staffing shortfalls in diverse capacities such as Emergency Child Support, Children’s Residential Support Workers, and Family Support Workers. Local and national suppliers were engaged, with the framework being predominantly set to operate within the boundaries of Swansea Council, although on occasions, support might be required outside the county.

6 million, and the contracts, signed on 30th May 2025, are underpinned by substantial service quality requirements, which are weighted at 60% in the award criteria. This tender presents significant growth opportunities for supplier firms, especially SMEs, in the social care sector, providing them a chance to be part of a substantial, multi-lot framework arrangement. Businesses with competencies in delivering emergency child support, children's residential care, and family support will find this framework particularly suited to their services.

As the procurement method involved an open procedure, it allowed a diverse range of suppliers from within and beyond the EU to participate, fostering competitive opportunities for companies that can offer both quality and cost-effective solutions. This framework is an ideal opportunity for suppliers looking to expand their market presence and offer their expertise to a key regional authority in public service delivery.