GB-Middlesbrough: Student Counselling Call Out Service
Overview
Summary, notice description and lot information
Teesside University is seeking to continue its student wellbeing services through the procurement of a Student Counselling Call Out Service. The contract aims to support students with both in-person and online counselling services, catering to students across its main Middlesbrough campus, as well as locations in London, Darlington, and an online cohort. The procurement process is in the Tender stage, with a deadline for submission set for 30th May 2025, and the contract is scheduled to commence on 1st August 2025, lasting until 31st July 2030.
The contract, valued at £500,000, falls under the 'Counselling services' category and employs an open procedure method, with a specific focus on the North East region of the UK. This tender offers substantial opportunities for businesses specializing in counselling services, particularly those capable of providing experienced and qualified personnel. It presents an excellent opportunity for small and medium enterprises (SMEs), as well as voluntary, community, and social enterprises (VCSEs), to expand their client base and contribute to the University's holistic approach to student welfare.
Companies equipped to offer both face-to-face and virtual support are well-positioned to compete for the contract, thereby enhancing their portfolio and establishing long-term relationships in the education sector.
For the last two years Teesside University has enhanced our student wellbeing offer through the provision of an external counselling service provided on a call out contract basis. The call out service enables us to ensure short waiting times for support as well as manage times of peak demand across the year. Over the last two years the call-out contract has become an integral element of the University's wellbeing provision and we are looking to continue this provision.
Teesside University offers a range of ways for students to study at higher education. As well as our main Middlesbrough campus we also have campuses in London and Darlington as well as an online only student cohort. It is important that all students are able to access an equitable service and we are seeking a provider who can provide counselling both in person in Teesside as well as on-line/virtual counselling.
We are seeking to contract an experienced provider of counselling services who can provide suitably qualified counsellors to meet the needs of Teesside University Students. Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
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The contract period is five years.
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