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Awarded· 4 Jun 2025

GP Out of Hours - Staffordshire

NHS Staffordshire and Stoke-on-trent Icb · Stafford, West Midlands

NHS Staffordshire and Stoke-on-trent Icb has awarded GP Out of Hours - Staffordshire. It is a contract for other health and social care in Stafford.

Source: Find a Tender, published 4 Jul 2025. Details are refreshed every 30 minutes.

Key dates

  1. 2025

    Contract awarded

    Phl Group V1

  2. 2025

    Award notice published

    Award Notice · 16:45

    View notice
01

About this tender

In brief

NHS Staffordshire and Stoke-on-trent Icb has awarded GP Out of Hours - Staffordshire. It is a contract for other health and social care in Stafford. The contract went to Phl Group V1. It was awarded on 4 June 2025. The contract value is £17,462,981.

It is run as an award procedure without prior publication of a call for competition. Find a Tender published it on 4 July 2025. The notice number is 037588-2025. The OCDS ID is ocds-h6vhtk-055980.

Summary of the contracting process

The procurement process for the "GP Out of Hours - Staffordshire" contract is managed by NHS Staffordshire and Stoke-on-Trent ICB, a public body based in Stafford, UK. This award falls under the services category, specifically focusing on health services, as categorized by CPV code 85100000.

The contract commenced on 5th June 2025, following an emergency award due to the previous supplier's administration, with PHL Group acquiring the contract to provide consistency in the essential health services for Staffordshire. The award was made under the Provider Selection Regime Regulations 2023 and is set to run until 31st March 2027.

NHS Staffordshire and Stoke-on-Trent ICB is actively working towards securing a long-term contract while ensuring uninterrupted care, with the procurement method being a limited award without prior publication, highlighting the urgency and specificity of the requirement. The contract's value stands at approximately £17.46 million, allowing for substantial business growth and stability for the successful supplier.

Ensuring service continuity and patient safety remains critical, making it essential for potential competitors to demonstrate resilience and competence in delivering high-quality healthcare services under stringent timeframes.

The notice in full

This Contract award notice is placed under the Healthcare Services (Provider Selection Regime) Regulations 2023 Regulation 14 for an Urgent Award where the ICB is awarding this contract and concluded that this is the only available option, fulfilling all the requirements of Regulation 14 (2). This has been enacted due to the incumbent supplier, Vocare Ltd entering administration.

The service is essential and therefore an emergency award was approved by the ICB board.

The selected provider is PHL Group who have acquired the trading subsidiaries of Totally plc. The ICB has implemented a caretaking arrangement with this provider to deliver GP Out of Hours Services and overnight ICC for Staffordshire from 05.06.25 until the end of the existing contractual timeframe (31.03.27) for the contract whilst process is undertaken to secure a longer-term contract and provider.

The ICB will ensure that continuity of care of the patients are paramount and that risks and issues identified as part of the process are mitigated. This approach will ensure the safety of patients and provide stability to services while the ICB conducts a full options appraisal of the long-term future of the contract.

Lots (1)

  1. 01

    Lot 1Cancelled

    This Contract award notice is placed under the Healthcare Services (Provider Selection Regime) Regulations 2023 Regulation 14 for an Urgent Award where the ICB is awarding this contract and concluded that this is the only available option, fulfilling all the requirements of Regulation 14 (2). This has been enacted due to the incumbent supplier, Vocare Ltd (as part of Totally plc) entering administration.

    The service is essential and therefore an emergency award was approved by the ICB board.

    The selected provider is PHL Group who have acquired the trading subsidiaries of Totally plc. The ICB has implemented a caretaking arrangement with this provider to deliver GP Out of Hours Services and overnight ICC for Staffordshire from 05.06.25 until the end of the existing contractual timeframe (31.03.27) for the contract whilst process is undertaken to secure a longer-term contract and provider.

    The ICB will ensure that continuity of care of the patients are paramount and that risks and issues identified as part of the process are mitigated. This approach will ensure the safety of patients and provide stability to services while the ICB conducts a full options appraisal of the long-term future of the contract.

02

Key facts

Every field the notice carries. Anything it leaves blank is listed under its table.

Contract

Service
Other health and social care
Procurement type
Standard
Category
Services
Contract period
Not specified - Not specified
Lots
1
Awarded to
Phl Group V1
Number of suppliers
1

Procedure

Notice type
Award Notice
Procurement method
Limited
Procedure
Award procedure without prior publication of a call for competition
Current stage
Award
Stages so far
Award
Published on
Find a Tender Service
Awardee scale
Large

Values

Contracts value
£17,462,981

Not stated in the notice: tender value, lots value, awards value.

Status

Tender
Complete
Lots
Cancelled
Awards
Active
Contracts
Active

References

Find a Tender notice
037588-2025
Open Contracting ID
ocds-h6vhtk-055980
CPV code
85100000 - Health services
CPV division
85 - Health and social work services
03

Location

NHS Staffordshire and Stoke-on-trent Icb is based in Stafford. The area the service covers can be wider, so check the notice and the lots.
Local authority
Stafford
Town
Stoke-on-Trent
Postcode
ST18 0BF
Electoral ward
Milwich
Constituency
Stone, Great Wyrley and Penkridge
Delivery area
Staffordshire CC
Region
West Midlands
Sub-region
Staffordshire CC
Area
Shropshire and Staffordshire
Country
England
04

Buyer and supplier

Contracting authority

Organisation
NHS Staffordshire and Stoke-on-trent Icb
Category
Services
Address
Stafford, ST18 0BF · West Midlands · England

Not stated in the notice: contact, phone.

Awarded supplier

Supplier
Phl Group V1
Awardee scale
Large
Number of suppliers
1
Awards value
Not stated
05

Documents and links

Official sources for this notice. The tender pack itself sits on the buyer's portal.
06

Questions about GP Out of Hours - Staffordshire

Who won the GP Out of Hours - Staffordshire contract?

NHS Staffordshire and Stoke-on-trent Icb awarded the contract to Phl Group V1 on 4 June 2025.

How much is the GP Out of Hours - Staffordshire contract worth?

The contract value is £17,462,981.

Who is the buyer for GP Out of Hours - Staffordshire?

NHS Staffordshire and Stoke-on-trent Icb, based in Stafford, West Midlands.

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