HMP Swansea Prison - General Dental Contract - GDS for SBUHB
Overview
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The NHS Wales Shared Services Partnership-Procurement Services has awarded a contract for the provision of general dental services at HMP Swansea to Time for Teeth Limited. This contract, part of the healthcare services category, was concluded using a Direct Award Process under the Provider Selection Regime Wales, effectively bypassing the Public Contracts Regulations 2015. The awarded contract, which started on 1st September 2025 and will run until 31st August 2029, addresses the dental health needs of prisoners within the facility, located in Swansea Bay University Health Board's footprint area, with significant treatment needs.
The award process did not exclude any potential providers, ensuring transparency and competitiveness, although only one provider submitted a successful bid. The procurement stage of the process is complete, with the contract having been formally awarded on 16th September 2025. This tender represents a substantial opportunity for businesses specialising in dental care services, particularly those with experience in high-need and secure environments such as prisons.
Companies like Time for Teeth Limited, which currently satisfies existing contract standards, are well-suited to meet the demands of this challenging and impactful role, focusing on maintaining high oral health standards even in restrictive settings. The contract not only offers a stable, long-term business relationship but also allows providers to apply their expertise in delivering high-quality dental care, fostering growth within a specialised sector of the healthcare industry. Being a large scale operation, it presents a valuable opportunity for businesses ready to navigate the complexities of healthcare service provision in institutional settings.
The Health Board has a requirement for the provision of General Dental Services @ HMP Swansea. HMP Swansea is a category B/C prison for adult males remanded into custody from the local courts, as well as convicted and sentenced prisoners. The prisoner profile is a familiar one across the UK; Overall maintaining good oral health is a challenge.
Many prisoners come into custody from areas of substantial deprivation with very high levels of treatment need. These circumstances are often compounded by a history of prolonged substance misuse, tobacco use, excess alcohol consumption and infrequent dental attendance when outside the prison. The nature of the prison environment makes the delivery of care as equally challenging as the oral health of the patients.
The population presents with incredibly high needs and there are a high number of emergency and urgent cases. The high turnover of prisoners in remand or short-stay institutions, where short sentences or frequent transfers between facilities mean courses of treatment can go unfinished as prisoners are moved on. To ensure that Swansea Bay UHB's contracted dental services for men at HMP Swansea is driven by the men's needs, their best long term interests, and minimises risks to themselves as individuals.
To ensure care is consistent with relevant national and Swansea Bay UHB guidelines and policies and recognised best practice and is provided: >in a safe environment >by individuals who are competent to deliver the needs of the men and assess their best long term interests >Underpinning Principles and Objectives of the Service The purpose of this dental service provision is to promote a high quality, and preventative oral health focused dental care in a secure setting that is comparable to the service patients should expect to receive in a primary care setting. The service will be evidence based and will enable the dental team to exercise professional judgement in working with patients to agree outcomes that will best promote better oral health and prevent ill health. Direct Award Process 2 has been considered the most appropriate procurement process for the purposes of this requirement as the term of an existing contract is due to expire, and the commissioner has proposed a new contract to replace that existing contract at the end of its term; the proposed contracting arrangements are not a considerable change; and the commissioner is of the view that the existing providers are satisfying the existing contract and will likely be able to satisfy the proposed contract to a sufficient standard.
Information regarding the estimated lifetime value of the contract and the existing contract has not been published and is withheld under regulation 23(1) due to commercial sensitivity The dates between which the services are intended to be provided : 01/09/2025 to 31/08/2029
The service will provide a GDS (General Dental Contract) in HMP Swansea, in Swansea Bay University Health Board (SBUHB). Direct Award Process2 has been followed for the purposes of this requirement. Information regarding the estimated lifetime value of the contract and the existing contract has not been published and is withheld under regulation 23(1) due to commercial sensitivity. Award Decision Makers - SBUHB - Head of Primary Care and Primary Care Manager. No providers were excluded from the procurement process. There were no declared conflicts or potential conflicts of interest of individuals making the decision. The name and address of the provider to whom the contract is awarded is: Time for Teeth Ltd 80 Bridgford Road West Bridgford Nottingham NG2 6AX The award date of the contract is 16/09/2025 The dates between which the services are to be provided are 1st September 2025 to 31st August 2029 This is a Provider Selection Regime Wales (PSR Wales) confirmation of contract award notice. This contract has been awarded under the Health Services (Provider Selection Regime) (Wales) Regulations 2025. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015/Procurement Act 2023 do not apply to this award. This contract has now been formally awarded using direct award process 2.
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