Hospital Navigator Scheme
Overview
Summary, notice description and lot information
The procurement process involves the Slough Borough Council as the buying organisation, focusing on the "Hospital Navigator Scheme" within the services industry category, specifically under hospital and related services. The main location for the contract is in Slough, specifically at Wexham Park Hospital in the UKJ11 region. The purchasing process has reached the award stage with the contract intended to be awarded on the 1st of July, 2025, ending by the 31st of March, 2028.
This intention to award notice follows the Provider Selection Regime under the Health Care Services Regulation 2023, operating outside the scope of the Procurement Act 2023. The procurement method used is a limited award procedure without prior publication of a call for competition, starting with a standstill period that concludes on the 30th of June, 2025. The service aims to stabilise individuals, reduce vulnerability and emergency re-attendances, and contribute towards community empowerment.
This tender presents a distinct opportunity for businesses in the health services sector, particularly those focusing on emergency systems, community services, and rehabilitation. Organisations with expertise in managing healthcare navigation and support services, especially those experienced in engaging with vulnerable young individuals, could significantly benefit. Small and medium-sized enterprises (SMEs) that can provide innovative solutions for reducing dependency on public health systems and enhancing life chances for at-risk populations are particularly well-suited to compete.
The selected provider, AIK SAATH, reflects the importance of localised services and community engagement, highlighting potential growth for businesses with a focus on bespoke regional health interventions and collaborative multi-agency partnerships.
The Hospital Navigator Scheme (HNS) involves a Hospital Navigator co-ordinator to work with a team of volunteers who are based in the Emergency Department (ED) - for Slough at Wexham Park Hospital. The Navigators engage with children and young people who present for emergency treatment - either as a direct experience of violence, or the possible root causes of violence, such as substance abuse or mental health crisis'. The Navigator connects with the vulnerable young people which can lead to ongoing support beyond the hospital to obtain necessary specialist input from community services
The Authority intends to award a contract to an existing provider following Direct Award Process C under the Provider Selection Regime (PSR). High level outcomes which the service is expected to make direct contribution to: 1) To stabilise individuals and reduce their reliance upon the local public health systems 2) To improve individuals engaged life chances and reduce vulnerability towards violence 3) To reduce the number of re-attendances to ED 4) To reduce the cost to the Multi -agency partnership area in each of the 9 areas - terms Health, social care, police, local authority, education. 5) Members of the community feel empowered to be part of the solution to serious violence in their area Contract Start Date: 1st July 2025 Contract End Date: 31st March 2028
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