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Awarded· 29 Jul 2024

Integrated Urgent Care

NHS Suffolk and North East Essex Icb · Colchester, East

NHS Suffolk and North East Essex Icb has awarded Integrated Urgent Care. It is a contract for other health and social care in Colchester.

Source: Find a Tender, published 25 Jun 2025. Details are refreshed every 30 minutes.

Key dates

  1. 2024

    Contract awarded

    Practice Plus Group Urgent Care

  2. 2024

    Award notice published

    Award Notice · 15:40

    View notice
  3. 2024

    Tender notice updated

    Tender Notice · 09:13

    View notice
  4. 2025

    Tender notice updated

    Tender Notice · 10:45

    View notice
01

About this tender

In brief

NHS Suffolk and North East Essex Icb has awarded Integrated Urgent Care. It is a contract for other health and social care in Colchester. The contract went to Practice Plus Group Urgent Care. It was awarded on 29 July 2024. The contract value is £32,275,767.

It is run as an award procedure without prior publication of a call for competition. Find a Tender published it on 25 June 2025. The notice number is 035009-2025. The OCDS ID is ocds-h6vhtk-04a34b.

Summary of the contracting process

The NHS Suffolk and North East Essex Integrated Care Board has awarded the "Integrated Urgent Care" contract, set to commence on 1 November 2026 and conclude on 31 October 2028. This contract, under the Health Care Services (Provider Selection Regime) Regulations 2023, involves providing health services in Suffolk and North East Essex, particularly covering the 111 service, Clinical Advice Service (CAS), and Out of Hours (OoH).

The Practice Plus Group Urgent Care Limited will oversee the primary service provision, with the Suffolk GP Federation managing the OoH service in certain areas. Located in Ipswich, East Suffolk, West Suffolk, and North East Essex, the contract is designed to be non-extensible and carries an annual value of £16,137,883, adjusted for NHS standard uplifts in the second year.

The notice in full

The IUC contract in Suffolk and North East Essex is provided by Practice Plus Group (PPG). The contract expires on 31st October 2025, having been extended by two years. No further options to extend the existing contract are available.

The IUC contract includes our 111 service, Clinical Advice Service (CAS) and Out of Hours (OoH). All elements of the contract are delivered directly by PPG with the exception of the OoH service in East and West Suffolk, which is provided via a sub-contracting arrangement with the Suffolk GP Federation (SGPF).

Lots (1)

  1. 01

    Lot 1Cancelled

    The IUC contract includes our 111 service, Clinical Advice Service (CAS) and Out of Hours (OoH). All elements of the contract are delivered directly by PPG with the exception of the OoH service in East and West Suffolk, which is provided via a sub-contracting arrangement with the Suffolk GP Federation (SGPF). This is a two-year contract with no option for extension.

    The contract will start on 1 November 2026, expiring on 31 October 2028. The annual contract value is PS16,137,883 notwithstanding standard NHS uplift to be applied in the second year of the contract. NHS Suffolk and North East Essex Integrated Care Board are awarding the contract named within this notice under the Direct Award C process which is outlined within the Health Care Services (Provider Selection Regime) Regulations 2023.

    The provider named in this notice is an existing provider and has been reviewed through a Key Criteria assessment to ensure the awarding body is satisfied with current performance and reasonably expects the provider to be able to satisfy the contract which is the subject of this notice.

    The contract which is the subject of this notice has not changed considerably when compared with the existing / previous contract delivered by the named provider. The ICB may wish to introduce additional services during the lifetime of the contract ("Contract modifications"). Such contract modifications will be contemplated where additional requirements are similar and or complementary to the services already included in the Specification, at any given time.

    Such expansion would be by the addition of services commissioned by the Authority as named in the Contract Notice. To this end, after the award of contract, there is a possibility that the contract may be varied as allowable in accordance with the Health Care Services (Provider Selection Regime) Regulations 2023. Additional information: This contract will not allow for any period of extension.

02

Key facts

Every field the notice carries. Anything it leaves blank is listed under its table.

Contract

Service
Other health and social care
Procurement type
Standard
Category
Services
Contract period
Not specified - Not specified
Lots
1
Awarded to
Practice Plus Group Urgent Care
Number of suppliers
1

Procedure

Notice type
Tender Notice
Procurement method
Limited
Procedure
Award procedure without prior publication of a call for competition
Current stage
Award
Stages so far
Tender, Award
Published on
Find a Tender Service
Awardee scale
Large

Values

Contracts value
£32,275,767

Not stated in the notice: tender value, lots value, awards value.

Status

Tender
Complete
Lots
Cancelled
Awards
Active
Contracts
Active

References

Find a Tender notice
035009-2025
Open Contracting ID
ocds-h6vhtk-04a34b
CPV code
85100000 - Health services
CPV division
85 - Health and social work services
03

Location

NHS Suffolk and North East Essex Icb is based in Colchester. The area the service covers can be wider, so check the notice and the lots.
Local authority
Colchester
Town
Colchester
Postcode
CO4 9QR
Electoral ward
Highwoods
Constituency
Colchester
Delivery area
Suffolk CC, TLH34 Essex Haven Gateway
Region
East
Sub-region
Essex Haven Gateway
Area
Essex
Country
England
04

Buyer and supplier

Contracting authority

Organisation
NHS Suffolk and North East Essex Icb
Category
Services
Contact
Jane Garnett
Address
Colchester, CO4 9QR · East · England

Not stated in the notice: phone.

Awarded supplier

Supplier
Practice Plus Group Urgent Care
Awardee scale
Large
Number of suppliers
1
Awards value
Not stated
05

Documents and links

Official sources for this notice. The tender pack itself sits on the buyer's portal.
06

Questions about Integrated Urgent Care

Who won the Integrated Urgent Care contract?

NHS Suffolk and North East Essex Icb awarded the contract to Practice Plus Group Urgent Care on 29 July 2024.

How much is the Integrated Urgent Care contract worth?

The contract value is £32,275,767.

Who is the buyer for Integrated Urgent Care?

NHS Suffolk and North East Essex Icb, based in Colchester, East. The named contact is Jane Garnett.

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