Awarded· 29 Jul 2024
Integrated Urgent Care
NHS Suffolk and North East Essex Icb · Colchester, East
NHS Suffolk and North East Essex Icb has awarded Integrated Urgent Care. It is a contract for other health and social care in Colchester.
Source: Find a Tender, published 25 Jun 2025. Details are refreshed every 30 minutes.
Key dates
2024
Contract awarded
Practice Plus Group Urgent Care
2024
Award notice published
Award Notice · 15:40
View notice2024
Tender notice updated
Tender Notice · 09:13
View notice2025
Tender notice updated
Tender Notice · 10:45
View notice
About this tender
In brief
NHS Suffolk and North East Essex Icb has awarded Integrated Urgent Care. It is a contract for other health and social care in Colchester. The contract went to Practice Plus Group Urgent Care. It was awarded on 29 July 2024. The contract value is £32,275,767.
It is run as an award procedure without prior publication of a call for competition. Find a Tender published it on 25 June 2025. The notice number is 035009-2025. The OCDS ID is ocds-h6vhtk-04a34b.
Summary of the contracting process
The NHS Suffolk and North East Essex Integrated Care Board has awarded the "Integrated Urgent Care" contract, set to commence on 1 November 2026 and conclude on 31 October 2028. This contract, under the Health Care Services (Provider Selection Regime) Regulations 2023, involves providing health services in Suffolk and North East Essex, particularly covering the 111 service, Clinical Advice Service (CAS), and Out of Hours (OoH).
The Practice Plus Group Urgent Care Limited will oversee the primary service provision, with the Suffolk GP Federation managing the OoH service in certain areas. Located in Ipswich, East Suffolk, West Suffolk, and North East Essex, the contract is designed to be non-extensible and carries an annual value of £16,137,883, adjusted for NHS standard uplifts in the second year.
The notice in full
The IUC contract in Suffolk and North East Essex is provided by Practice Plus Group (PPG). The contract expires on 31st October 2025, having been extended by two years. No further options to extend the existing contract are available.
The IUC contract includes our 111 service, Clinical Advice Service (CAS) and Out of Hours (OoH). All elements of the contract are delivered directly by PPG with the exception of the OoH service in East and West Suffolk, which is provided via a sub-contracting arrangement with the Suffolk GP Federation (SGPF).
Lots (1)
- 01
Lot 1Cancelled
The IUC contract includes our 111 service, Clinical Advice Service (CAS) and Out of Hours (OoH). All elements of the contract are delivered directly by PPG with the exception of the OoH service in East and West Suffolk, which is provided via a sub-contracting arrangement with the Suffolk GP Federation (SGPF). This is a two-year contract with no option for extension.
The contract will start on 1 November 2026, expiring on 31 October 2028. The annual contract value is PS16,137,883 notwithstanding standard NHS uplift to be applied in the second year of the contract. NHS Suffolk and North East Essex Integrated Care Board are awarding the contract named within this notice under the Direct Award C process which is outlined within the Health Care Services (Provider Selection Regime) Regulations 2023.
The provider named in this notice is an existing provider and has been reviewed through a Key Criteria assessment to ensure the awarding body is satisfied with current performance and reasonably expects the provider to be able to satisfy the contract which is the subject of this notice.
The contract which is the subject of this notice has not changed considerably when compared with the existing / previous contract delivered by the named provider. The ICB may wish to introduce additional services during the lifetime of the contract ("Contract modifications"). Such contract modifications will be contemplated where additional requirements are similar and or complementary to the services already included in the Specification, at any given time.
Such expansion would be by the addition of services commissioned by the Authority as named in the Contract Notice. To this end, after the award of contract, there is a possibility that the contract may be varied as allowable in accordance with the Health Care Services (Provider Selection Regime) Regulations 2023. Additional information: This contract will not allow for any period of extension.
Key facts
Contract
- Service
- Other health and social care
- Procurement type
- Standard
- Category
- Services
- Contract period
- Not specified - Not specified
- Lots
- 1
- Awarded to
- Practice Plus Group Urgent Care
- Number of suppliers
- 1
Procedure
- Notice type
- Tender Notice
- Procurement method
- Limited
- Procedure
- Award procedure without prior publication of a call for competition
- Current stage
- Award
- Stages so far
- Tender, Award
- Published on
- Find a Tender Service
- Awardee scale
- Large
Values
- Contracts value
- £32,275,767
Not stated in the notice: tender value, lots value, awards value.
Status
- Tender
- Complete
- Lots
- Cancelled
- Awards
- Active
- Contracts
- Active
References
- Find a Tender notice
- 035009-2025
- Open Contracting ID
- ocds-h6vhtk-04a34b
- CPV code
- 85100000 - Health services
- CPV division
- 85 - Health and social work services
Location
- Local authority
- Colchester
- Town
- Colchester
- Postcode
- CO4 9QR
- Electoral ward
- Highwoods
- Constituency
- Colchester
- Delivery area
- Suffolk CC, TLH34 Essex Haven Gateway
- Region
- East
- Sub-region
- Essex Haven Gateway
- Area
- Essex
- Country
- England
Buyer and supplier
Contracting authority
- Organisation
- NHS Suffolk and North East Essex Icb
- Category
- Services
- Contact
- Jane Garnett
- Address
- Colchester, CO4 9QR · East · England
Not stated in the notice: phone.
Awarded supplier
- Supplier
- Practice Plus Group Urgent Care
- Awardee scale
- Large
- Number of suppliers
- 1
- Awards value
- Not stated
- Company record
- Search Companies House
Documents and links
Questions about Integrated Urgent Care
Who won the Integrated Urgent Care contract?
NHS Suffolk and North East Essex Icb awarded the contract to Practice Plus Group Urgent Care on 29 July 2024.
How much is the Integrated Urgent Care contract worth?
The contract value is £32,275,767.
Who is the buyer for Integrated Urgent Care?
NHS Suffolk and North East Essex Icb, based in Colchester, East. The named contact is Jane Garnett.
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