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AwardHealth servicesCPV: 85100000

Integrated Urgent Care Service

Ipswich
PRACTICE PLUS GROUP URGENT CARE
Published 9 Oct, 2025
Contract Value
Not specified
View Official Notice

Overview

Summary, notice description and lot information

Summary of the contracting process

The NHS Suffolk and North East Essex Integrated Care Board (ICB) recently issued a contract modification notice for the "Integrated Urgent Care Service," classified under the health services sector (CPV 85100000). This modification pertains to a Provider Selection Regime under the Health Care Services (Provider Selection Regime) Regulations 2023, excluding the applicability of the Public Contracts Regulations 2015. The procurement involves services that include a Conveyance Avoidance Helpline and an Unscheduled Care Coordination Hub, aimed at improving patient care and reducing emergency department reliance.

These services are set to continue until 31st October 2025. The contract was initially signed on 25th June 2018, with services delivered in the UKH14 and UKH34 regions in the United Kingdom. This tender offers significant opportunities for businesses, particularly those specialising in healthcare services delivery and innovation in patient care processes.

Large-scale healthcare providers like Practice Plus Group Urgent Care Ltd, who have already been active suppliers, can benefit from continuing and expanding services under this framework. As the modifications advocate permanent funding, businesses capable of providing reliable and effective medical services, specifically in the realm of emergency care facilitation and patient management, stand to gain from participating in similar procurement opportunities.

Notice Description
Lot Information1 Lot
1Untitled Lot
N/A

Permanent funding for the following services for the duration of the contract (6 months to October 2025) Conveyance Avoidance Helpline: This helpline is available to ambulance crews-on-scene and allows them to get advice on options for treating patients on scene or using services other than ED. Unscheduled Care Coordination Hub: This service takes cases from the 999 stack and reviews them to see if there are any other options for treatment, including other services, that mean that the patient will not need conveying to ED.

Procurement Classification

Notice type, method, and CPV codes

Open Contracting ID
ocds-h6vhtk-05ab3c
Publication Source
Find A Tender Service
Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Awardee Scale
Large
Current Stage
Award

Contract Values

Financial information and value estimates

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£90,589,775

Contract duration information not available.

Key Dates

Publication, submission, and award timeline

Notice Status

Current status of tender, lots, awards, and contracts

Tender Status
Not Specified
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Active

Contracting Authority

Buyer organisation and contact details

NSA
NHS SUFFOLK AND NORTH EAST ESSEX INTEGRATED CARE BOARD
Services
Contact Name
Caryn Akers
IPSWICH
IP1 2BX
East
England
TLH6 Suffolk

Awarded Supplier

Supplier who was awarded this contract

PP
PRACTICE PLUS GROUP URGENT CAREAwarded
Large
View Profile
Number of Suppliers
1
Awards Value
Not specified

Documents & Links

External resources and data downloads

Open Contracting Data Standard (OCDS)
OCDS RecordID: ocds-h6vhtk-05ab3c

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector.

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