Listening Lougne

The public procurement process for "Listening Lounge" was initiated by the Greater Manchester Mental Health NHS Foundation Trust, located in Manchester, UK. The tender falls under the health services category, specifically as a service to provide a Listening Lounge, an alternative to A&E/Inpatient Admission. This process reached completion with the award and contract stages in May 2025, following a direct award procedure without prior publication, aligning with Direct Award C under PSR Regulations.

This procurement applies a limited method due to its nature falling outside the directive's scope. The main aim was to secure this service effectively and swiftly, with Family Action being the awarded supplier, commencing the contract on 1st April 2025. This procurement process presents significant opportunities for businesses involved in health services, particularly those that can provide innovative solutions to mental health crises, helping divert patients from emergency and inpatient services.

Businesses with a focus on specialized healthcare provision, especially those with the capacity to operate in Greater Manchester, would benefit from engaging in such opportunities. Participation in similar tenders can enhance business growth through partnerships with public bodies like NHS Trusts, fostering a reputation for reliability and priority in health services support.