Mediation and Disagreement Resolution Service (MDRS)

Cheshire East Council is in the planning stage of a procurement process for the Mediation and Disagreement Resolution Service (MDRS), a statutory service under the Children and Families Act 2014. The council, located in Crewe, United Kingdom, has initiated a soft market testing survey to gauge provider interest in delivering this service. This engagement revolves around the special education needs (SEN) and involves social work and related services, classified under CPV code 85300000.

Responses to the survey are required by 22nd August 2025, and a future notice is anticipated by 1st October 2025. The procurement involves a light-touch regime and setting aside opportunities for SMEs and VCSEs, aiming for a contract period commencement on 1st April 2026. This tender offers significant business growth opportunities, especially for organisations involved in social work and related services.

Companies that deliver mediation and dispute resolution services, particularly within the framework of educational needs, will find this procurement well aligned with their capabilities. With the procurement at the engagement stage, businesses have the chance to shape the service specifications to match their expertise and capacities. Engaging with Cheshire East Council during this planning phase could open doors for long-term collaborative partnerships, especially given the contract’s potential extension to 2031, allowing for stability and growth in service delivery.

Suitability conditions favour SMEs and VCSEs, making it an accessible opportunity for smaller or socially-focused enterprises.