Mediation and Dispute Resolution

The London Borough of Sutton is commissioning an independent and impartial mediation and disagreement resolution service related to Education, Health and Care (EHC) Plans for children and young people with special educational needs or disabilities (SEND), aged 0 to 25, and their parents. This procurement falls under the health and social work services industry category and will cover special educational provision and health and social care provision within the borough. Key dates include the tender period ending on January 2, 2025 and the contract period starting on January 29, 2025 and ending on April 30, 2028.

The procurement process has reached the award stage on April 2, 2025, with Global Mediation as the awarded supplier. This tender provides significant opportunities for businesses specialising in mediation and dispute resolution services, especially small and medium-sized enterprises (SMEs) aiming to expand their services in the public sector. Companies experienced in delivering services across SEND, health and social care sectors would find this contract particularly suitable.

The open procurement method encourages a competitive process, ensuring businesses of varied scales can participate and leverage growth through public sector engagements.