Mediation and Dispute Resolution Service

The procurement process for the "Mediation and Dispute Resolution Service" was undertaken by Sheffield City Council. This contract, under the industry category of "Health and social work services" (CPV code 85000000), specifically targets social work and education-related services. The services are to be delivered in the Yorkshire and the Humber region of the United Kingdom.

The procurement was conducted through an open procedure and has now been completed, with the contract awarded to Collis Mediation Ltd. The award was formalised on the 23rd of April, 2025, following a tender period that concluded on the 3rd of March, 2025. The contract period spans from the 1st of April, 2025, to the 31st of March, 2028, aligning with statutory requirements outlined in relevant legislative frameworks such as the Children and Families Act 2014. This tender presents substantial opportunities for business growth, especially for organisations specialising in mediation and related services.

Although it is not specifically suited for small and medium enterprises (SMEs), organisations engaged in community and voluntary activities could find this contract particularly beneficial, given its VCSE (Voluntary, Community and Social Enterprise) suitability. Businesses with expertise in delivering educational, health, and social care mediation services are well-positioned to benefit from such agreements as they align with statutory obligations to facilitate dispute resolution processes. Such service providers will cater to complex needs within the education, health, and social care sectors, providing substantial potential for expansion and reputation building for the awarded service provider.