Mental Health Crisis Text Support
Overview
Summary, notice description and lot information
Oxford Health NHS Foundation Trust has awarded a contract for the delivery of a Mental Health Crisis Text Support service. The procurement process falls under the Health and social work services category and took place in the South East region (UKJ) of the United Kingdom. The contract was signed on 12 February 2025 and is set to run from 1 March 2025 to 31 March 2026, with an option for a twelve-month extension until 31 March 2027.
The procurement method utilised was a limited award procedure without prior publication of a call for competition, in accordance with the Health Care Services (Provider Selection Regime) Regulations 2023. There were no conflicts of interest declared by decision-makers during this process. This tender presents a significant opportunity for businesses specialising in health and social work services, particularly those with expertise in crisis support.
The contract, valued at £215,000, has been awarded to Mental Health Innovations - SHOUT, a prominent national supplier in the mental health sector. Businesses with capabilities in providing specialised, high-quality mental health services would find this opportunity advantageous for expansion and building a portfolio within the NHS framework. The contract's flexibility, with a potential extension, offers long-term engagement and stability for the selected provider.
Delivery of crisis text service as described in the National specification.
Oxford Health assessed the provider's service provision with respect to the key decision making criteria as outlined in the PSR - Most Suitable Provider process. Each of these criteria were assessed on a pass/fail basis by the award decision makers, and the provider passed each of the criteria.
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Contract duration information not available.
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