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Awarded· 12 Feb 2025

Mental Health Crisis Text Support

Oxford Health NHS Foundation Trust · Oxford, South East

Oxford Health NHS Foundation Trust has awarded Mental Health Crisis Text Support. It is a contract for other health and social care in Oxford.

Source: Find a Tender, published 21 Mar 2025. Details are refreshed every 30 minutes.

Key dates

  1. 2025

    Contract awarded

    Mental Health Innovations - Shout

  2. 2025

    Award notice published

    Award Notice · 14:16

    View notice
01

About this tender

In brief

Oxford Health NHS Foundation Trust has awarded Mental Health Crisis Text Support. It is a contract for other health and social care in Oxford. The contract went to Mental Health Innovations - Shout. It was awarded on 12 February 2025. The contract value is £215,000.

It is run as an award procedure without prior publication of a call for competition. Find a Tender published it on 21 March 2025. The notice number is 010718-2025. The OCDS ID is ocds-h6vhtk-04f779.

Summary of the contracting process

Oxford Health NHS Foundation Trust has awarded a contract for the delivery of a Mental Health Crisis Text Support service. The procurement process falls under the Health and social work services category and took place in the South East region (UKJ) of the United Kingdom.

The contract was signed on 12 February 2025 and is set to run from 1 March 2025 to 31 March 2026, with an option for a twelve-month extension until 31 March 2027. The procurement method utilised was a limited award procedure without prior publication of a call for competition, in accordance with the Health Care Services (Provider Selection Regime) Regulations 2023.

There were no conflicts of interest declared by decision-makers during this process. The contract, valued at £215,000, has been awarded to Mental Health Innovations - SHOUT, a prominent national supplier in the mental health sector. The contract's flexibility, with a potential extension, offers long-term engagement and stability for the selected provider.

The notice in full

Delivery of crisis text service as described in the National specification.

Lots (1)

  1. 01

    Lot 1Cancelled

    Oxford Health assessed the provider's service provision with respect to the key decision making criteria as outlined in the PSR - Most Suitable Provider process. Each of these criteria were assessed on a pass/fail basis by the award decision makers, and the provider passed each of the criteria.

02

Key facts

Every field the notice carries. Anything it leaves blank is listed under its table.

Contract

Service
Other health and social care
Procurement type
Standard
Category
Services
Contract period
Not specified - Not specified
Lots
1
Awarded to
Mental Health Innovations - Shout
Number of suppliers
1

Procedure

Notice type
Award Notice
Procurement method
Limited
Procedure
Award procedure without prior publication of a call for competition
Current stage
Award
Stages so far
Award
Published on
Find a Tender Service
Awardee scale
Large

Values

Contracts value
£215,000

Not stated in the notice: tender value, lots value, awards value.

Status

Tender
Complete
Lots
Cancelled
Awards
Active
Contracts
Active

References

Find a Tender notice
010718-2025
Open Contracting ID
ocds-h6vhtk-04f779
CPV code
85000000 - Health and social work services
CPV division
85 - Health and social work services
03

Location

Oxford Health NHS Foundation Trust is based in Oxford. The area the service covers can be wider, so check the notice and the lots.
Local authority
Oxford
Town
Oxford
Postcode
OX4 4XN
Electoral ward
Littlemore
Constituency
Oxford East
Delivery area
South East (England)
Region
South East
Sub-region
Oxfordshire CC
Area
Berkshire, Buckinghamshire and Oxfordshire
Country
England
04

Buyer and supplier

Contracting authority

Organisation
Oxford Health NHS Foundation Trust
Category
Services
Address
Oxford, OX4 4XN · South East · England

Not stated in the notice: contact, phone.

Awarded supplier

Supplier
Mental Health Innovations - Shout
Awardee scale
Large
Number of suppliers
1
Awards value
Not stated
05

Documents and links

Official sources for this notice. The tender pack itself sits on the buyer's portal.
06

Questions about Mental Health Crisis Text Support

Who won the Mental Health Crisis Text Support contract?

Oxford Health NHS Foundation Trust awarded the contract to Mental Health Innovations - Shout on 12 February 2025.

How much is the Mental Health Crisis Text Support contract worth?

The contract value is £215,000.

Who is the buyer for Mental Health Crisis Text Support?

Oxford Health NHS Foundation Trust, based in Oxford, South East.

Get ready for the next round

Contracts like this come back. We help care providers build the evidence, policies and case studies a buyer scores, so you are ready when the re-tender opens.

What to do next

  1. This contract has been awarded.
  2. A re-tender usually follows near the end.
  3. Build your evidence and case studies now.
  4. Keep your policies and training records current.