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Awarded· 18 Sept 2025

Mental Health Outreach Support for Complex Needs Housing - Multidisciplinary Team

Hertfordshire County Council · Stevenage, East of England

Hertfordshire County Council has awarded Mental Health Outreach Support for Complex Needs Housing - Multidisciplinary Team. It is a contract for other health and social care in Stevenage.

Source: Find a Tender, published 6 Nov 2025. Details are refreshed every 30 minutes.

Key dates

  1. 2025

    Contract awarded

    Herts Mind Network

  2. 2025

    Contract starts

  3. 2025

    Award notice published

    UK7 - Contract Details Notice · 12:28

    View notice
  4. 2026

    Contract ends

    0½ years after it starts

01

About this tender

In brief

Hertfordshire County Council has awarded Mental Health Outreach Support for Complex Needs Housing - Multidisciplinary Team. It is a contract for other health and social care in Stevenage. The contract went to Herts Mind Network. It was awarded on 18 September 2025. The contract value is £521,000. The contract runs from 21 September 2025 to 31 March 2026. It lasts 0½ years.

It is run as a below threshold - without competition. Find a Tender published it on 6 November 2025. The notice number is 071601-2025. The OCDS ID is ocds-h6vhtk-05dbc1.

Summary of the contracting process

Hertfordshire County Council has concluded a direct procurement process to engage Herts Mind Network for the provision of a Mental Health Outreach Support service aimed at addressing complex needs in housing through a multidisciplinary team approach. The procurement, tagged under social work services without accommodation, falls within the light touch regime and involves a direct award without competition, as it is below the threshold.

The service, set to be delivered across various districts in Hertfordshire, began on 22nd September 2025 and will run until 31st March 2026, with the possibility of a one-year extension. The overall contract value is £521,000, and it aims to assist adults aged 18 and over who are experiencing homelessness and multiple disadvantages.

The contract's emphasis on customisable support, anchored in practical and emotional interventions, demands collaboration with entities capable of deploying agile outreach teams capable of working across diverse community settings.

The notice in full

The Service will be free at the point of use and will support single adults aged 18 and over experiencing homelessness and multiple disadvantage. This preventative service will provide a range of individually tailored interventions, centring upon a case management model achieved through an assertive community outreach approach.

The service will be countywide across the area of Hertfordshire primarily delivered in a 'dual district' model, with outreach staff aligned to the following areas in the following format:-

  • Broxbourne / East Hertfordshire
  • Dacorum / Hertsmere
  • North Hertfordshire / Stevenage
  • St Albans / Welwyn Hatfield
  • Three Rivers / Watford It is expected support will be delivered in some of the following ways:
  • Outreach in community settings, including individuals' homes.
  • Advice and information
  • Peer support groups
  • Community hubs
  • Telephone, email and other virtual/digital support
  • Supporting other services/ support groups The support will be tailored to the needs of the individual but will include:
  • Emotional and practical support for individuals
  • Support to solve real-life problems including housing and debt
  • Help to improve health and wellbeing
  • Onward referrals to other services and support to access other services
  • Support to access advice and information on education and careers
  • Help to reduce episodes of crisis and support recovery
  • Support to access existing community-based services and agencies
  • Help to build confidence, self-esteem and life skills
  • Support to create and build new social networks Flexible and person-centred Service, building skills and strengths of the Service User to enable them to better manage their needs.

Lots: no lot details came through with this notice. The official notice and the tender pack have the full breakdown.

02

Key facts

Every field the notice carries. Anything it leaves blank is listed under its table.

Contract

Service
Other
Procurement type
Standard
Category
Services
Contract period
21 Sep 2025 to 31 Mar 2026 (0½ years)
Awarded to
Herts Mind Network
Number of suppliers
1

Procedure

Notice type
UK7 - Contract Details Notice
Procurement method
Direct
Procedure
Below threshold - without competition
Current stage
Award
Stages so far
Award
Published on
Find a Tender Service
Awardee scale
Large

Values

Contracts value
£521,000

Not stated in the notice: tender value, lots value, awards value.

Status

Tender
Complete
Lots
Complete
Awards
Active
Contracts
Active

References

Find a Tender notice
071601-2025
Open Contracting ID
ocds-h6vhtk-05dbc1
CPV code
85312000 - Social work services without accommodation
CPV division
85 - Health and social work services
03

Location

Hertfordshire County Council is based in Stevenage. The area the service covers can be wider, so check the notice and the lots.
Local authority
Stevenage
Town
Stevenage
Postcode
SG1 2FQ
Electoral ward
Symonds Green
Constituency
Stevenage
Region
East of England
Sub-region
North and East Hertfordshire
Area
Bedfordshire and Hertfordshire
Country
England
04

Buyer and supplier

Contracting authority

Organisation
Hertfordshire County Council
Category
Services
Address
Stevenage, SG1 2FQ · East of England · England

Not stated in the notice: contact, phone.

Awarded supplier

Supplier
Herts Mind Network
Awardee scale
Large
Number of suppliers
1
Awards value
Not stated
05

Documents and links

Official sources for this notice. The tender pack itself sits on the buyer's portal.
06

Questions about this tender

Who won the Mental Health Outreach Support for Complex Needs Housing - Multidisciplinary… contract?

Hertfordshire County Council awarded the contract to Herts Mind Network on 18 September 2025. It is due to end on 31 March 2026, which is when a re-tender would normally follow.

How much is the Mental Health Outreach Support for Complex Needs Housing - Multidisciplinary… contract worth?

The contract value is £521,000. The contract runs from 21 September 2025 to 31 March 2026 (0½ years).

Who is the buyer for Mental Health Outreach Support for Complex Needs Housing - Multidisciplinary…?

Hertfordshire County Council, based in Stevenage, East of England.

Get ready for the next round

Contracts like this come back. We help care providers build the evidence, policies and case studies a buyer scores, so you are ready when the re-tender opens.

What to do next

  1. This contract has been awarded.
  2. It is due to end on 31 March 2026.
  3. A re-tender usually follows near the end.
  4. Build your evidence and case studies now.
  5. Keep your policies and training records current.