MOPAC 1232 Victims Voice Forum for London's Black Communities
Overview
Summary, notice description and lot information
The Mayor's Office for Policing and Crime (MOPAC), located in London, has awarded a contract titled "MOPAC 1232 Victims Voice Forum for London's Black Communities" to The WayFinders Group. The contract aims to improve victim care and rebuild trust with London's Black communities. This public procurement process falls under the health and social work services category and has reached the award stage as of December 19, 2025.
The contract is valued at £50,000 for an initial 2.5-year period starting January 12, 2026, with potential extensions worth £20,000 each year. The open competition procurement method was used for this below-threshold procurement. This tender offers a growth opportunity for businesses capable of facilitating community forums and possessing expertise in health and social work services, particularly those focusing on marginalised communities.
Small and medium-sized enterprises (SMEs), as well as voluntary, community, and social enterprises (VCSEs), were encouraged to participate, indicating a broad range of eligible contenders. Businesses with a background in community engagement, and experience working with diverse groups, including victims of crime, would find opportunities in this contract to contribute significantly to local community support initiatives and foster partnerships with public authorities.
Victim satisfaction with the Metropolitan Police Service (the Met) has not been high for some time and the Casey Review highlighted that trust needs to be rebuilt with Londoners and with victims of crime. To help achieve this, the Met is reviewing how victims are looked after when they come into contact with the police: from the first point of contact through to justice outcomes. The Met wants to provide better, more consistent victim care to rebuild lost confidence and place victims at the heart of what they do.
This can only be achieved by involving victims in the improvement process, hence we are establishing the Victim Voice Forum (VVF) programme, giving a voice to specific victim groups with low trust and confidence in the police: Victims from London's Black communities Victims/survivors of violence against women and girls LGBTQ+ victims Disabled victims The contract will begin early 2026 and will run for an initial term of 2.5 years, valued at PS50,000. There will be two optional one-year extensions, each valued at PS20,000 per year.
There will be two options to extend for up to one year each, exercised at the discretion of MOPAC.
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The contract period is two years.
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