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Coming up· published 17 Sept 2025

Multiple and Complex Needs Support Service

Southend-on-sea City Council · Southend-on-Sea, East of England

Southend-on-sea City Council is planning Multiple and Complex Needs Support Service. It is a contract for other health and social care in Southend-on-Sea.

Get help with this bidView the official noticeOCDS data

Source: Find a Tender, published 17 Sep 2025. Details are refreshed every 30 minutes.

Key dates

  1. 2025

    Pipeline notice published

    UK2 - Preliminary Market Engagement Notice · 12:06

    View notice

  2. 2025

    Pipeline notice published

    UK1 - Pipeline Notice · 13:18

    View notice

  3. 2025

    Tender notice expected

    Date given in the buyer's earlier notice

  4. 2026

    Contract starts

  5. Next

    2029

    Contract ends

    3 years after it starts

Show 2 more notices in between
  1. Pipeline notice updatedUK2 - Preliminary Market Engagement Notice · 14:40View notice
  2. Pipeline notice updatedUK2 - Preliminary Market Engagement Notice · 10:41View notice
01

About this tender

In brief

Southend-on-sea City Council is planning Multiple and Complex Needs Support Service. It is a contract for other health and social care in Southend-on-Sea. The buyer has published an early notice. It gives providers time to prepare before the tender opens. The contract runs from 31 March 2026 to 31 March 2029. It lasts 3 years.

It is run as an open procedure. The buyer marks it as suitable for SMEs and VCSEs. Find a Tender published it on 17 September 2025. The notice number is 057366-2025. The OCDS ID is ocds-h6vhtk-05032c.

Summary of the contracting process

Southend-on-Sea City Council plans to initiate an open procurement process for the "Multiple and Complex Needs Support Service" aimed at helping individuals overcome various challenges such as homelessness and mental health issues. This tender falls under the health and social work services category and focuses on providing comprehensive support to those in need.

The procurement process currently stands at the planning stage with a projected contract period starting on 1st April 2026 and concluding on 31st March 2029, with potential extensions up to 2032. A preliminary market engagement session was hosted on 30th May 2025 to assist in the design of the service model, highlighting the commitment to transparency and competitiveness in the procurement process.

The contract supports a proactive, outcome-focused approach that leverages collaboration with key agencies. Businesses specialising in intensive support for vulnerable populations, including SMEs and VCSEs, are well-suited to compete, given the complex service requirements.

The overall estimated contract value over a 10-year period is around £6 million, making it an attractive proposition for service providers aiming to expand their footprint within the public sector and actively contribute to social welfare improvements in Southend-on-Sea.

The notice in full

Southend-on-Sea City Council (the Council) may be seeking to appoint a suitably qualified organisation, to deliver an effective, outcome-focussed service which enables and empowers people with multiple and complex needs to overcome them and live healthy and independent lives on behalf of the Council. Further required detail on any related process will be made available in due course, if applicable.

All information in this notice is subject to change depending upon the future defining of the Council's requirements, in relation to establishing best value. This includes, but is not limited to, the method used to procure the contract, duration of the contract and the possible extensions. This notice should have been published previously; however, due to an administrative oversight, it was not.

Once the issue came to our attention, we took immediate steps to rectify the situation.

Lots: no lot details came through with this notice. The official notice and the tender pack have the full breakdown.

02

Key facts

Every field the notice carries. Anything it leaves blank is listed under its table.

Contract

Service
Other
Procurement type
Standard
Category
Services
Contract period
31 Mar 2026 to 31 Mar 2029 (3 years)
Suitable for
Small and medium sized businesses (SMEs); Voluntary, community and social enterprises (VCSEs)

Procedure

Notice type
UK1 - Pipeline Notice
Procurement method
Open
Procedure
Open procedure
Current stage
Planning
Stages so far
Planning
Published on
Find a Tender Service

Not stated in the notice: awardee scale.

Values

Not stated in the notice: tender value, lots value, awards value, contracts value.

Status

Tender
Planned
Lots
Planned

Not stated in the notice: awards, contracts.

References

Find a Tender notice
057366-2025
Open Contracting ID
ocds-h6vhtk-05032c
CPV code
85000000 - Health and social work services
CPV division
85 - Health and social work services
03

Location

Southend-on-sea City Council is based in Southend-on-Sea. The area the service covers can be wider, so check the notice and the lots.
Local authority
Southend-on-Sea
Town
Southend-on-Sea
Postcode
SS2 6FA
Electoral ward
Victoria
Constituency
Southend East and Rochford
Delivery area
Southend-on-Sea
Region
East of England
Sub-region
Southend-on-Sea
Area
Essex
Country
England
04

Buyer

Contracting authority

Organisation
Southend-on-sea City Council
Category
Services
Address
Southend on Sea, SS2 6FA · East of England · England

Not stated in the notice: contact, phone.

05

Documents and links

Official sources for this notice. The tender pack itself sits on the buyer's portal.
06

Questions about Multiple and Complex Needs Support Service

When will the Multiple and Complex Needs Support Service tender open?

Southend-on-sea City Council has not yet given a date for the tender notice. An early notice is the time to answer any market engagement questions and gather the evidence a bid will need.

How long is the Multiple and Complex Needs Support Service contract?

The contract runs from 31 March 2026 to 31 March 2029 (3 years).

Who is the buyer for Multiple and Complex Needs Support Service?

Southend-on-sea City Council, based in Southend-on-Sea, East of England.

How do I bid for Multiple and Complex Needs Support Service?

Register on the buyer's portal named in the notice, download the tender pack and check every condition of participation before you start writing. The buyer has marked it as suitable for SMEs and VCSEs. Care Sync Experts writes and reviews care tender bids from £1,500 + VAT.

Want help winning this tender?

We write and review care tender bids: quality answers, case studies and social value, checked against how the buyer scores before you submit.

What to do next

  1. Read the early notice in full.
  2. Answer any market engagement questions.
  3. Gather your evidence and case studies now.
  4. Check your policies are up to date.
  5. Watch for the tender notice.
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