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Summary, notice description and lot information
NHS West Yorkshire Integrated Care Board (ICB) has completed a procurement process for the Night Owls Service, a crisis overnight support service for children and young people experiencing a mental health crisis in West Yorkshire. This service operates online, providing overnight crisis support through a direct access line offering advice, triage, assessment, support, and signposting. This contract, classified under Health Services (CPV code 85100000), was awarded following a Direct Award Process under the Health Care Services (Provider Selection Regime) Regulations 2023, bypassing the usual Public Contracts Regulations 2015.
The contract, valued at £480,000, spans from 1st April 2025 to 31st March 2027. The decision was signed off by an Assistant Director of Contracting, ensuring no conflicts of interest were present. This tender presents significant growth opportunities for businesses specialising in health services, particularly those experienced in providing crisis support and mental health services to young people.
Companies with expertise in delivering high-quality, responsive, and comprehensive mental health support under contractual and regulatory settings would find this project highly suitable. The incumbency of Leeds Survivor Led Crisis Service suggests that businesses with a proven track record of delivering consistent and effective mental health crisis interventions may have strategic advantages. The direct award method underscores the importance of strong past performance and reliability in winning such contracts.
The Contract Authority; NHS West Yorkshire Integrated Care Board intends to award a contract to an existing provider following Direct Award Process C. The authority is publishing this notice in Find a Tender in accordance with the NHS Provider Selection Regime. This service is an online crisis line/support service for children and young people experiencing a mental health crisis in West Yorkshire. The service provides direct access to assistance including advice and triage, brief assessment and stabilisation, practical and emotional support and signposting to other services if required. Total Value - PS480,000 Contract Term - 1st April 2025 - 31st March 2027
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