NHSE H&J London - Adult Patient & Public Voice Procurement

In 2025, NHS England, a public authority representing central government, completed an open procurement process titled "NHSE H&J London - Adult Patient & Public Voice Procurement". Located in London, United Kingdom, NHS England sought services within the health and social work sector, specifically focusing on providing independent lived experience input as part of the H&J London Commissioning Process. The procurement process, classified under the CPV code 85000000, culminated in the awarding of the contract to User Voice on 21st October 2025, with a contract period starting on 20th October 2025 and extending until 19th October 2028, with a possible renewal contingent upon performance and funding availability.

This contract presents valuable growth opportunities for businesses engaged in health and social work services, particularly those capable of delivering impactful patient and public voice services. The open procedure invites competition from large-scale ventures as well as VCSEs, meaning organisations with robust capabilities in citizen engagement and community health initiatives stand to benefit greatly. Companies with experience in providing strategic insights and operational models that align with public health objectives are well-suited to compete in such tenders, where the focus includes quality criteria weighted at 60%, alongside other factors such as pricing and social value.