Awarded· 31 Mar 2025
North Cumbria Waiting Well Service
NHS North East and North Cumbria Integrated Care Board · Sunderland, North East
NHS North East and North Cumbria Integrated Care Board has awarded North Cumbria Waiting Well Service. It is a contract for other health and social care in Sunderland.
Source: Find a Tender, published 4 Jul 2025. Details are refreshed every 30 minutes.
Key dates
2025
Contract awarded
Together We (a Community Interest Company in West Cumbria
2025
Award notice published
Award Notice · 13:16
View notice
About this tender
In brief
NHS North East and North Cumbria Integrated Care Board has awarded North Cumbria Waiting Well Service. It is a contract for other health and social care in Sunderland. The contract went to Together We (a Community Interest Company in West Cumbria. It was awarded on 31 March 2025. The contract value is £34,197.
It is run as an award procedure without prior publication of a call for competition. Find a Tender published it on 4 July 2025. The notice number is 037461-2025. The OCDS ID is ocds-h6vhtk-055932.
Summary of the contracting process
The NHS North East and North Cumbria Integrated Care Board has awarded a contract for the North Cumbria Waiting Well Service under the urgent circumstances provision of the Provider Selection Regime (PSR) following the Health Care Services Regulations 2023. The procurement process is classified under community health services and targets patients preparing for surgery in North Cumbria.
This tender, initiated without a prior call for competition, reflects a proof of concept programme, with the contract signed on 1 April 2025 and confirmed on 27 June 2025. It is active as of the award date, aiming to enhance patient readiness and surgical outcomes with a personalised care approach.
Together We, a community interest company in West Cumbria, has been awarded this contract, demonstrating that small and medium-sized enterprises can excel in similar limited procurement methods.
The notice in full
This contract has been awarded under the urgent circumstances provision of the Provider Selection Regime (PSR). This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 and Procurement Regulations 2024 do not apply to this award.
Do to urgent need, an implied contract has been in place since 01 April 2025 but contracts were signed off 27 June 2025. The contract is to provide the waiting well service for patients registered with General Practices that are part of the waiting well programme.
The aim of the service is to support the target cohort of patients to use the time they wait for surgery to prepare mentally, emotionally, socially and physically for their procedure, with a view to helping minimise those not ready/fit for surgery, minimise recovery time post surgery and maximise surgical outcomes. The Waiting Well programme is a sub project under of the Healthier Fairer programme.
This programme was started as a proof of concept.
Lots (1)
- 01
Lot 1Cancelled
This contract has been awarded under the urgent circumstances provision of the Provider Selection Regime (PSR). This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 and Procurement Regulations 2024 do not apply to this award.
Do to urgent need, an implied contract has been in place since 01 April 2025 but contracts were signed off 27 June 2025. The contract is to provide the waiting well service for patients registered with General Practices that are part of the waiting well programme.
The aim of the service is to support the target cohort of patients to use the time they wait for surgery to prepare mentally, emotionally, socially and physically for their procedure, with a view to helping minimise those not ready/fit for surgery, minimise recovery time post surgery and maximise surgical outcomes. Together We will provide a tiered service offer to patients providing personalised care based on their individual needs/complexity.
The provider will provides a tiered service offer will consist of; Complex / high level
- Up to 12x 1:1 appointment
- 12 weeks access to fitness sessions
- 12 weeks access to wellbeing sessions
- Continue check in for referral opportunities Targeted / medium level
- Up to 6x 1:1 appointment
- 6-10 weeks access to fitness sessions
- 6-10 weeks access to wellbeing sessions
- Continue check in for referral opportunities Universal / low level
- Up to 3x 1:1 appointment
- Sign posting and copies of service support guides
- Continue check in for referral opportunities This will be for a 6 month contract with the option to extend for a maximum of an additional 6 months.
Resulting in the opportunity of this contract length being for 12 months.
Key facts
Contract
- Service
- Other health and social care
- Procurement type
- Standard
- Category
- Services
- Contract period
- Not specified - Not specified
- Lots
- 1
- Awarded to
- Together We (a Community Interest Company in West Cumbria
- Number of suppliers
- 1
Procedure
- Notice type
- Award Notice
- Procurement method
- Limited
- Procedure
- Award procedure without prior publication of a call for competition
- Current stage
- Award
- Stages so far
- Award
- Published on
- Find a Tender Service
- Awardee scale
- SME
Values
- Contracts value
- £34,197
Not stated in the notice: tender value, lots value, awards value.
Status
- Tender
- Complete
- Lots
- Cancelled
- Awards
- Active
- Contracts
- Active
References
- Find a Tender notice
- 037461-2025
- Open Contracting ID
- ocds-h6vhtk-055932
- CPV code
- 85323000 - Community health services
- CPV division
- 85 - Health and social work services
Location
- Local authority
- Sunderland
- Town
- Sunderland
- Postcode
- SR5 3XB
- Electoral ward
- Castle
- Constituency
- Washington and Gateshead South
- Delivery area
- Cumbria
- Region
- North East
- Sub-region
- Sunderland
- Area
- Northumberland, Durham and Tyne & Wear
- Country
- England
Buyer and supplier
Contracting authority
- Organisation
- NHS North East and North Cumbria Integrated Care Board
- Category
- Services
- Address
- Sunderland, SR5 3XB · North East · England
Not stated in the notice: contact, phone.
Awarded supplier
- Supplier
- Together We (a Community Interest Company in West Cumbria
- Awardee scale
- SME
- Number of suppliers
- 1
- Awards value
- Not stated
- Company record
- Search Companies House
Documents and links
Questions about North Cumbria Waiting Well Service
Who won the North Cumbria Waiting Well Service contract?
NHS North East and North Cumbria Integrated Care Board awarded the contract to Together We (a Community Interest Company in West Cumbria on 31 March 2025.
How much is the North Cumbria Waiting Well Service contract worth?
The contract value is £34,197.
Who is the buyer for North Cumbria Waiting Well Service?
NHS North East and North Cumbria Integrated Care Board, based in Sunderland, North East.
Get ready for the next round
Contracts like this come back. We help care providers build the evidence, policies and case studies a buyer scores, so you are ready when the re-tender opens.
What to do next
- This contract has been awarded.
- A re-tender usually follows near the end.
- Build your evidence and case studies now.
- Keep your policies and training records current.
Bidding for contracts like this
Other tenders in Sunderland
- QHM-2025-9946 Sunderland GP Alliance CSI Portal - North AreaSunderland
- QHM-2025-7430 TD Morton OpticiansSunderland
- QHM-2025-8459 Employment Support, Training & EducationSunderland
- QHM-2025-7523 Healthworks NewcastleSunderland
- QHM-2025-8948 Dr Perdita Kamali - TeledermatologySunderland
- QHM-2025-7390 PHD.IntegratedDiabetes/PLTSunderland
- QHM-2025-9647 Intrahealth Limited (AQP Anticoagulation)Sunderland
- QHM-2025-7583 Dementia SupportSunderland
Browse by sector
- All open health and social care tendersThe full feed, updated every 30 minutes.
- Tender sectors we coverWhat each sector buys and how bids are scored.
- Supported living tendersSupport for adults in their own tenancies.
- Extra care tendersHousing with care staff on site.
- Reablement tendersShort-term help to regain everyday skills.
- Residential care and care home tendersCare home and nursing home beds.
- Domiciliary care tendersCare visits in people's own homes.
- Children and young people tendersChildren's homes, placements and short breaks.
Get help with your bid
- Health and social care tender writingWe write and review your bid.
- Guidance on managing a bidPlan a bid from notice to submission.
- Providers we have helped win contractsContracts our clients have won.
- What the Procurement Act 2023 changes for care tenders
- Book a consultation about this tenderTalk this tender through with us.