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Summary, notice description and lot information
The procurement process for the "North Cumbria Waiting Well Service - Fit4Life" is led by the NHS North East and North Cumbria Integrated Care Board, based in Sunderland, UK. The contract, valued at £37,280, is in the Community Health Services category, focusing on providing personalised care to patients awaiting surgery. Situated in North Cumbria, the contract is a component of the Healthier Fairer programme, functioning under urgent provisions owing to its nature.
Originally, an implied contract was operational from April 2025, with formal contracts signed on 27 June 2025. The procurement was conducted under a limited method due to proof of concept services, bypassing typical public contract regulations, with a contract initially set for six months and extendable to a maximum of twelve months. This tender presents substantial opportunities for business growth, particularly for organisations involved in the community health services sector.
Small to medium-sized enterprises (SMEs) with expertise in delivering tiered health service offerings could compete effectively given the specialised nature of services needed to support surgical readiness and outcomes. Companies with innovative approaches that can address individual patient needs, which include mental, emotional, social, and physical preparation for surgery, are ideal candidates. Participation in such a project could establish a foothold in a growing segment focused on patient care optimisation and potentially open doors to longer-term collaborative health initiatives under similar urgent provision frameworks.
This contract has been awarded under the urgent circumstances provision of the Provider Selection Regime (PSR). This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 and Procurement Regulations 2024 do not apply to this award. Do to urgent need, an implied contract has been in place since 01 April 2025 but contracts were signed off 27 June 2025. The contract is to provide the waiting well service for patients registered with General Practices that are part of the waiting well programme. The aim of the service is to support the target cohort of patients to use the time they wait for surgery to prepare mentally, emotionally, socially and physically for their procedure, with a view to helping minimise those not ready/fit for surgery, minimise recovery time post surgery and maximise surgical outcomes. Fit4Life will provide a tiered service offer to patients providing personalised care based on their individual needs/complexity. The provider will provides a tiered service offer will consist of; Complex / high level * Up to 12x 1:1 appointment * 12 weeks access to fitness sessions * 12 weeks access to wellbeing sessions * Continue check in for referral opportunities Targeted / medium level * Up to 6x 1:1 appointment * 6-10 weeks access to fitness sessions * 6-10 weeks access to wellbeing sessions * Continue check in for referral opportunities Universal / low level * Up to 3x 1:1 appointment * Sign posting and copies of service support guides * Continue check in for referral opportunities This will be for a 6 month contract with the option to extend for a maximum of an additional 6 months. Resulting in the opportunity of this contract length being for 12 months.
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