Open Framework for the Provision of Homecare Services

Cumberland Council is overseeing an open framework agreement for the provision of homecare services across the Cumberland region, with the process guided by Public Contracts Regulations 2015. The framework is divided into two main lots: Standard Homecare Services and Bespoke/Non-Standard Homecare Services. The procurement process is conducted using the open procedure and allows for new applications roughly every six months, providing flexibility in future openings based on market need.

The estimated framework value starts at £128.144 million for the initial four years, possibly extending to £213.038 million, factoring in two optional one-year extensions. This initiative is currently at the award stage with completed contracts signed in April 2024. Critical upcoming milestones include the next application review periods, as outlined in the latest tender update dated 14th October 2025.

The framework offers substantial growth opportunities for small to medium enterprises (SMEs) in the health and social work services industry, focusing on homecare delivery in alignment with Cumberland Council's standards. A collaborative approach with NHS North East and North Cumbria Integrated Care Board is anticipated, potentially increasing supplier opportunities. Businesses with robust CQC ratings and a local presence in Cumberland are ideally positioned to leverage this framework for sustained market entry.

Moreover, the emphasis on paying the Real Living Wage and delivering social value further encourages high-quality service from participating vendors, promoting long-term stability and engagement in the local care sector market.