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Summary, notice description and lot information
The NHS Hertfordshire and West Essex Integrated Care Board has initiated the procurement process for orthodontic services under the title "Orthodontic Services Hertfordshire 2027/37". Classified in the services category, this tender focuses on orthodontic treatments such as braces, clear aligners, and retainers aimed at correcting bite alignment and teeth straightening. The procurement falls within the dental services sector, targeting the region UKH23, Hertfordshire, United Kingdom.
Following the Provider Selection Regime (PSR) regulations, a direct award process was employed without a prior competitive bidding stage. The contract will commence on 1 April 2027 and extend until 31 March 2037, with a contract value of £1,496,137. Approved by the Primary Care Commissioning Committee on 18 November 2025, the contract award was formalised on 17 December 2025, following a standstill period earlier in December 2025.
This tender presents significant opportunities for businesses in the dental sector, particularly those offering orthodontic services. It is especially advantageous for providers who are experienced in handling NHS-contracts and can demonstrate compliance with PSR standards and criteria. As the contract is directly awarded, the focus for businesses is on maintaining quality standards efficiently rather than competitiveness in bidding.
St Albans Orthodontic Centre, a small to medium-sized enterprise, has been identified as the active supplier, reflecting opportunities for other similar-sized businesses in the Hertfordshire region with the capability to deliver high-quality orthodontic care and meet contractual obligations. Links to buyer and supplier profiles suggest substantial opportunities for local providers to partner with the NHS and enhance service delivery through long-term agreements.
Orthodontics is a dental specialty focused on aligning your bite and straightening your teeth. You might need to see an orthodontist if you have crooked, overlapped, twisted or gapped teeth. Common orthodontic treatments include traditional braces, clear aligners and removable retainers. These services are a 'referral only service' via a General Dental Practitioner. <br/><br/>Eligible Patients must meet the Index of Orthodontic Needs to receive NHS Orthodontic Care. <br/><br/>Orthodontic Contracts are commissioned via a Personal Dental Services (PDS) Agreement which is a national contractual framework. <br/><br/>There is no material change to the new contract being offered and therefore a direct award process C has been completed under the PSR and a robust due diligence process has been completed to ensure providers meet all the basic and key criterion. Additional information: This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. <br/><br/>Representations by providers must be made to decision makers by 13/12/2025. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR DAP C.<br/><br/>Any representations should be sent to hweicbhv.dental@nhs.net <br/><br/>The Primary Care Commissioning Committee approved the approach for the PSR DAP-C process on 17/06/2025 and further approved the contract awards on 18/11/2025. There were no conflicts or potential conflicts declared.
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