Provision of Omnicell Support and Maintenance

The South of England Procurement Centre has awarded a contract for the provision of Omnicell support and maintenance services, focused on servicing Omnicell cabinets and robotic dispensing systems. This contract covers routine service, maintenance, and remote advice calls under a framework agreement. Situated in the South East of England, this tender falls under the 'Systems support services' industry category, specifically related to pharmacy services.

The procurement process, which commenced with a competitive quotation method, concluded with the award stage on 17th December 2025, with the contract period set to begin on 1st January 2026 and expected to last till 31st December 2030. The total value of the contract is approximately £446,402 GBP. This tender offers a substantial opportunity for businesses specialising in system support services, particularly those with expertise in healthcare technologies like dispensing systems.

While it is suited for larger firms due to its scale, organisations that focus on innovative solutions in automated pharmacy services and system maintenance could find significant growth potential by fulfilling such a contract. The procurement method entailed a selective call-off from a framework, indicating a streamlined process for eligible suppliers, further providing a stable long-term partnership with the South of England Procurement Centre, which operates through the NHS Corporate Hub in Portsmouth.