Provision of Victim's Advocacy Service Preliminary Market Engagement
Overview
Summary, notice description and lot information
The Royal Borough of Kensington and Chelsea is in the planning stage for a public procurement process seeking to re-procure a Victim's Advocacy Service. This procurement falls under the "services" category and targets social research and health services, focusing on reducing the impact of anti-social behaviour and hate crime. The location for the service delivery is London, within the UKI33 region.
Key dates include the submission deadline for the Expression of Interest (EOI) questionnaire scheduled for 11th July 2025, with further market engagement anticipated in November 2025. The intended contract award date is set for no later than 1st April 2026, with an indicative annual contract value of up to £65,000, excluding VAT. This tender presents substantial opportunities for small and medium-sized enterprises (SMEs) with expertise in delivering victim support services, given the Council's aim to engage with capable suppliers.
The procurement process involves a preliminary market engagement exercise, offering businesses a chance to demonstrate their potential to offer comprehensive support packages tailored to residents affected by anti-social behaviour and hate crime. Companies experienced in advocacy, risk assessment, and multi-agency liaison will find this opportunity particularly beneficial, as the service aims to provide practical, emotional, and legal support, maximising growth potential in the public sector service delivery field.
Reducing the impact of anti-social behaviour (ASB) and hate crime is a priority for Kensington and Chelsea Council and the Safer Kensington and Chelsea Partnership. The Council has, for many years, commissioned services to provide free and confidential Victim's Advocacy and Advice to those residents affected by these crimes. The Council is looking to re-procure this service later in the year so that the contract commences on or around 1st April 2026 where the services will deliver a comprehensive package of support for 30-40 residents at any one time who have been affected by ASB and/or hate crime including: *Practical and emotional support *Information advice and guidance *Risk and needs assessments. *Face to face, telephone and online support *Help to access more specialist support. *Developing a personalised safety and action plan in correspondence to needs, risks and vulnerabilities. *Advocating, liaising and communicating with partner agencies such as the police, Council and landlords to address ASB and/or hate crime experienced. *Support, advice and guidance with regards to civil and criminal justice routes *Attendance and presentation at multi-agency case conferencing meetings to ensure joined up working and agency actions are coordinated. *Updates regarding case progression and partner agency actions The Council is ideally seeking to engage with SMEs and suppliers with relevant experience and capability of delivering this service to the residents of Kensington and Chelsea.
The indicative contract value for the delivery of this service is up to PS65k per annum excluding VAT (PS78k per annum include VAT.) Interested providers are invited to complete and return the Expression of Interest (EOI) questionnaire by 5:00 PM on 11th July 2025.; www.Delta-Esourcing.com . If you have any questions, please submit these through the e-tendering portal.
Please download and complete the questionnaire provided and submit via Delta-esourcing. If you require any further assistance, please do not hesitate to contact us through the Delta portal messaging facility . For more information about this opportunity, please visit the Delta eSourcing portal at: delta-esourcing.com/tenders/UK-UK-London:-Social-research... To respond to this opportunity, please click here: delta-esourcing.com/respond/S5GM2B49P2
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The contract period is two years.
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