Silverlock Medical Centre and Queens Road Surgery Personal Medical Services (PMS)
Overview
Summary, notice description and lot information
The NHS South East London Integrated Care Board, in association with NHS England, has initiated a procurement process for the provision of Primary Medical Services at two locations: Silverlock Medical Centre and Queens Road Surgery in London. This sits under the Health Care Services (Provider Selection Regime) Regulations 2023, with a standstill period ending on 12 November 2025. The procurement, conducted using an open procedure under the Provider Selection Regime, resulted in a contract intention to provide comprehensive general-practitioner services to approximately 16,673 and 14,692 registered patients at the Silverlock and Queens Road sites, respectively.
The contracts, each valued over £1.9 million and awarded to Woodbridge Hill Surgery, were signed on 31 October 2025. The procurement aims to ensure continuity and integration of medical services through a competitive tendering process. This procurement represents significant opportunities for businesses engaged in healthcare service provision.
Ideal candidates are those capable of delivering integrated primary care services in a complex urban healthcare environment, with a focus on innovation and community integration. The awarded contracts offer a substantial business potential to ensure continuity of care and are well-suited for large-scale healthcare entities that can leverage interdisciplinary collaboration to serve diverse populations effectively. Suppliers like Woodbridge Hill Surgery, which are equipped to integrate core services with broader health and community services, stand to benefit from such opportunities.
NHS South East London Integrated Care Board (NHS South East London) under delegated commissioning on behalf of NHS England sought delivery of Primary Medical services for the following two sites: 1. Silverlock Medical Centre, 2 Verney Way, London, Greater London, SE16 3HA. 2.
Queens Road Surgery, 136 Meeting House Lane, London, Greater London, SE15 2UA. Bidders had the opportunity to bid for both lots and a single bidder can be awarded both lots. The Services Queens Road Surgery and Silverlock Medical Centre are both currently managed under an APMS contract which will end on 31st March 2026.
Silverlock Medical Centre: The commissioners are aiming to reprocure the contract to secure continuity of care for 16,673 registered patients (October 2024 list) Queens Road Surgery: The commissioners are aiming to reprocure the contract to secure continuity of care for the 14,692 registered patients (October 2024 list) Outline The service will operate under a Primary Medical Services (PMS) contract and provide core General Medical Services (GMS) with an emphasis on Neighbourhood Integration and development to improve outcomes for patients registered with the practice and with the wider Primary Care Network. Aims and objectives The aims of the service are to:
- Provide a Modern General Practice Model of Care.
- Deliver all NHS GMS Primary Care Services to registered patients at Queens Road.
- Work in an integrated way with other primary care services, community services and all acute care services working within Southwark.
- Collaborate and engage with third sector organisations and other professional groups supporting residents, in order to increase uptake of health interventions to improve health outcomes for registered patients.
This is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt the provisions of the Public Contract Regulations 2015 does not apply to this award.
The Procurement is being managed by the NHS London Commercial Hub (NHS LCH) hosted by NEL ICB, on behalf of the Authority, in connection with a competitive Invitation to Tender (ITT) exercise that is being conducted via a competitive process under the Health Care Services (Provider Selection Regime) Regulations 2023.
* Provide a Modern General Practice Model of Care. * Deliver all NHS GMS Primary Care Services to registered patients at Queens Road. * Work in an integrated way with other primary care services, community services and all acute care services working within Southwark. * Collaborate and engage with third sector organisations and other professional groups supporting residents, in order to increase uptake of health interventions to improve health outcomes for registered patients.
* Provide a Modern General Practice Model of Care. * Deliver all NHS GMS Primary Care Services to registered patients at Queens Road. * Work in an integrated way with other primary care services, community services and all acute care services working within Southwark. * Collaborate and engage with third sector organisations and other professional groups supporting residents, in order to increase uptake of health interventions to improve health outcomes for registered patients.
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