Supply of a (Employee and/or Student) Assistance Programme for Aberystwyth University Students and/o
Overview
Summary, notice description and lot information
Aberystwyth University recently awarded a contract to Health Assured Ltd for the provision of an Employee Assistance Programme (EAP) and a Student Assistance Programme (SAP) to enhance the current wellbeing and support services. Based in Aberystwyth, the university sought services within the healthcare and counselling industry to ensure continuous access to assistance for both staff and students. The procurement process was initiated as a tender and reached the award stage in September 2025, with the contract being signed on 16 September 2025.
The open procurement method allowed businesses to respond electronically, and the services are classified under psychiatrist, psychologist, guidance, and counselling services. This tender presents significant opportunities for businesses operating in the health services and counselling sector, especially those capable of providing comprehensive assistance programmes and 24/7 support. Companies with expertise in delivering both employee and student assistance programmes are well-suited to compete in such procurements.
Given the competitive nature of this tender, it attracted six bids, indicating a high level of interest and potential for growth opportunities for suppliers aiming to expand their client base within academic institutions. The tender submission was facilitated through electronic means, encouraging wider participation from businesses across the UK.
Aberystwyth University currently has in place an Employee Assistance Programme (EAP). The license is due to come to an end in September 2025. In parallel, there is a desire to introduce a Student Assistance Programme (SAP) to compliment our current Wellbeing and Support Services for students and to enable easy access to information, advice and support 24/7.
The University does, as such wish to explore options available in the market to provide;1) Lot 1 - A dedicated Employee Assistance Programme (EAP)2) Lot 2 - A dedicated Student Assistance Programme (SAP)3) Lot 3 - A combined service for students and staff
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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector.
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