Supporting People at Home
Overview
Summary, notice description and lot information
The London Borough of Camden has completed the award stage for the procurement process titled "Supporting People at Home," classified under social work services without accommodation (CPV code 85312000). This procurement involves services that support Camden residents aged 18 and above in their homes through ongoing care and short-term reablement services. The legally mandated 10-day standstill period is in progress, after which contracts will be executed.
The procurement method used is a limited procedure without prior publication of a call for competition. Contracts start in April 2025 and span for 18 months, allowing time for a new commissioning process. The services will be divided into five neighbourhood contracts for ongoing care and three localities for reablement, focusing on the geographical areas within the London Borough of Camden.
This tender offers significant opportunities for business growth for companies specialising in social work services without accommodation. The contracts involve the provision of both long-term care and short-term reablement services, making them suitable for a range of organisations from large care providers like Hartwig Care and Mihomecare Ltd to SMEs like Rather Home Care and Focus Care Link. Businesses engaged in home care services will find these contracts advantageous for expanding their operations and gaining substantial revenue over the next 18 months while also contributing to the welfare of local residents.
The negotiation process ensures continuity and allows for the integration of innovative service delivery methods, preparing providers for future tender opportunities in 2026.
This is not a new contract opportunity. The Council is proposing eight contract awards of 18 months in length from April 2025 with existing providers of ongoing care and short term reablement services, which together are known as supporting people at home, following negotiations to include a test and learn element and to allow time for a new recommissioning process. Ongoing care is the provision of care and support in the home that can be drawn on by Camden residents aged 18 years and above.
Provision of commissioned ongoing care is currently delivered on a geographical basis comprising of five neighbourhood contracts. Reablement is a short-term service for approximately four to six weeks that supports residents to maintain or regain independence. Small, dedicated teams of enablers support residents to reach agreed personal goals that promote and encourage independence.
In 2023/24 around 70% of residents that drew on reablement did so following hospital discharge.
A negotiation process with the five existing providers was undertaken for new 18 month contracts starting in April 2025 which will allow time for the recommissioning of longer term contracts to take place. Ongoing care is the provision of care and support in the home that can be drawn on by Camden residents aged 18 years and above. Provision of commissioned ongoing care is currently delivered on a geographical basis comprising of five neighbourhood contracts.
A negotiation process with the three existing providers was undertaken for new 18 month contracts starting in April 2025 which will allow time for the recommissioning of longer term contracts to take place. Reablement is a short-term service for approximately four to six weeks that supports residents to maintain or regain independence. Small, dedicated teams of enablers support residents to reach agreed personal goals that promote and encourage independence. In 2023/24 around 70% of residents that drew on reablement did so following hospital discharge. The reablement contracts are also geographically based and are organised into three localities.
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