THE SUPPLY OF ENHANCED HOSTEL PROVISION
Overview
Summary, notice description and lot information
Medway Council is currently engaging in an active tender process for the "Supply of Enhanced Hostel Provision," an initiative aimed at providing comprehensive support services for individuals referred by the Rough Sleeper Initiative Team. Located in Chatham, United Kingdom, the council is seeking service providers within the health and social work sector, classified under CPV code 85000000. This procurement is under the "Tender" stage, applying an open competition method below the threshold.
Key deadlines include the expression of interest deadline on 23rd June 2025, at 11:00 am, with the contract commencing from 1st July 2025 to 30th June 2026. The quality and cost will weigh into the awarding criteria at a ratio of 55% and 45%, respectively. This tender presents a lucrative opportunity for businesses specialising in social services to expand their operations by partnering with a sub-central government authority.
With a contract value of £42,300, it is particularly well-suited for companies experienced in providing flexible, technology-driven care management solutions and those adept in supporting clients with complex needs. Enterprises that can ensure high-quality service delivery, including staff trained to operate outside regular hours and the provision of a reliable out-of-hours support system, should consider competing for this contract.
The service will accept referrals from the Rough Sleeper Initiative Team via Medway Councils referral system (Humme) and meet with clients before they move into the accommodation to discuss expectations. It will assist with all aspects of setting up the client's tenancy and provide flexible support, which may include working outside of regular office hours to better meet the clients' needs. The service will advocate for clients, ensuring they are connected to local support services and accompanying them to appointments when necessary.
To ensure the highest standards of service delivery, the following quality requirements must be met: Technology: the service must utilise up-to date technology for case management. This includes secure database for client's information, mobile devices for staff to ensure accessibility. Training: Staff must have relevant training and experience in working with complex clients that may not be seen as willing to engage in support.
Out of Hours Provision: The service must include a reliable out- of- hours support system to address emergencies and provide continuous support.
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The contract period is one year.
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