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AwardRehabilitation servicesCPV: 85312500

Tower Hamlets Rehabilitation and Crisis Service

Newham
LOOK AHEAD CARE AND SUPPORT SERVICE
Published 6 Aug, 2025
Contract Value
Not specified
View Official Notice

Overview

Summary, notice description and lot information

Summary of the contracting process

The public procurement process for the "Tower Hamlets Rehabilitation and Crisis Service" has been conducted by the NHS North East London Integrated Care Board. The contract involves the provision of rehabilitation services, classified under CPV code 85312500, within the services category. Located in Tower Hamlets, the service offers 24-hour support in an accommodation-based setting for individuals transitioning from inpatient mental health services to independent living.

This contract, valued at £3,954,447, has been awarded as of 6th August 2025 and is set to run until 31st March 2028, with a potential two-year extension until 31st March 2030, adding a further £2,683,298 to the total value. The procurement followed the Health Care Services (Provider Selection Regime) Regulations 2023 through a direct award process, highlighting its specialised nature and integration with healthcare services. This contract represents significant opportunities for businesses specialising in mental health support and rehabilitation services.

Companies with expertise in providing holistic, person-centred care within mental health frameworks, particularly those accustomed to working in collaboration with clinical pathways, would be well-positioned to benefit. As the current provider, Look Ahead Care and Support Service, continues to deliver satisfactory services, similar organisations capable of offering high-quality and integrated care solutions stand to gain from contracts such as this, potentially expanding their service offerings and client base in the public health sector.

Notice Description

The service being procured is a Rehabilitation and Crisis Support Service based in Tower Hamlets. It provides 24-hour support within an accommodation-based setting for individuals transitioning from inpatient mental health services to more independent living in the community. The aim is to support service users through recovery in a safe, structured environment, reducing the likelihood of readmission to hospital.

This service is clinically integrated, with onsite input from healthcare professionals to ensure a holistic, person-centred approach. Service users benefit from coordinated support that aligns with both social care and clinical recovery pathways.

Lot Information1 Lot
1Untitled Lot
Cancelled

This service is to provide a Crisis and Rehabilitation Service to Tower Hamlets for a value of PS3,954,447; the service will run to 31st March 2028, and with a two year extension (to 31st March 2030 will have a total additional value of PS2,683,298. The current provider of the Service is meeting the contractual requirements to a satisfactory level and the intention is to award the providers the contract following PSR Direct Award C as there is no change to the contract terms. Contract award is from 6th August 2025.

Procurement Classification

Notice type, method, and CPV codes

Open Contracting ID
ocds-h6vhtk-0564b0
Publication Source
Find A Tender Service
Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Awardee Scale
SME
Current Stage
Award

Contract Values

Financial information and value estimates

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£3,954,447

Contract duration information not available.

Key Dates

Publication, submission, and award timeline

Notice Status

Current status of tender, lots, awards, and contracts

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority

Buyer organisation and contact details

NNE
NHS NORTH EAST LONDON INTEGRATED CARE BOARD
Services
Contact Name
Not specified
LONDON
E15 1DA
London
England
TLI4 Inner London - East

Awarded Supplier

Supplier who was awarded this contract

LA
LOOK AHEAD CARE AND SUPPORT SERVICEAwarded
SME
View Profile
Number of Suppliers
1
Awards Value
Not specified

Documents & Links

External resources and data downloads

Open Contracting Data Standard (OCDS)
OCDS RecordID: ocds-h6vhtk-0564b0

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector.

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