Awarded· 5 Jun 2025
Tower Hamlets Rehabilitation and Crisis Service
NHS North East London Integrated Care Board · Newham, Greater London
NHS North East London Integrated Care Board has awarded Tower Hamlets Rehabilitation and Crisis Service. It is a contract for mental health support in Newham.
Source: Find a Tender, published 6 Aug 2025. Details are refreshed every 30 minutes.
Key dates
2025
Contract awarded
Look Ahead Care and Support Service
2025
Award notice published
Award Notice · 13:45
View notice2025
Tender notice updated
Tender Notice · 13:56
View notice
About this tender
In brief
NHS North East London Integrated Care Board has awarded Tower Hamlets Rehabilitation and Crisis Service. It is a contract for mental health support in Newham. The contract went to Look Ahead Care and Support Service. It was awarded on 5 June 2025. The contract value is £3,954,447.
It is run as an award procedure without prior publication of a call for competition. Find a Tender published it on 6 August 2025. The notice number is 046585-2025. The OCDS ID is ocds-h6vhtk-0564b0.
Summary of the contracting process
The public procurement process for the "Tower Hamlets Rehabilitation and Crisis Service" has been conducted by the NHS North East London Integrated Care Board. The contract involves the provision of rehabilitation services, classified under CPV code 85312500, within the services category. Located in Tower Hamlets, the service offers 24-hour support in an accommodation-based setting for individuals transitioning from inpatient mental health services to independent living.
This contract, valued at £3,954,447, has been awarded as of 6th August 2025 and is set to run until 31st March 2028, with a potential two-year extension until 31st March 2030, adding a further £2,683,298 to the total value. The procurement followed the Health Care Services (Provider Selection Regime) Regulations 2023 through a direct award process, highlighting its specialised nature and integration with healthcare services.
As the current provider, Look Ahead Care and Support Service, continues to deliver satisfactory services, similar organisations capable of offering high-quality and integrated care solutions stand to gain from contracts such as this, potentially expanding their service offerings and client base in the public health sector.
The notice in full
The service being procured is a Rehabilitation and Crisis Support Service based in Tower Hamlets. It provides 24-hour support within an accommodation-based setting for individuals transitioning from inpatient mental health services to more independent living in the community. The aim is to support service users through recovery in a safe, structured environment, reducing the likelihood of readmission to hospital.
This service is clinically integrated, with onsite input from healthcare professionals to ensure a holistic, person-centred approach. Service users benefit from coordinated support that aligns with both social care and clinical recovery pathways.
Lots (1)
- 01
Lot 1Cancelled
This service is to provide a Crisis and Rehabilitation Service to Tower Hamlets for a value of PS3,954,447; the service will run to 31st March 2028, and with a two year extension (to 31st March 2030 will have a total additional value of PS2,683,298.
The current provider of the Service is meeting the contractual requirements to a satisfactory level and the intention is to award the providers the contract following PSR Direct Award C as there is no change to the contract terms. Contract award is from 6th August 2025.
Key facts
Contract
- Service
- Mental Health Support
- Procurement type
- Standard
- Category
- Services
- Contract period
- Not specified - Not specified
- Lots
- 1
- Awarded to
- Look Ahead Care and Support Service
- Number of suppliers
- 1
Procedure
- Notice type
- Tender Notice
- Procurement method
- Limited
- Procedure
- Award procedure without prior publication of a call for competition
- Current stage
- Award
- Stages so far
- Tender, Award
- Published on
- Find a Tender Service
- Awardee scale
- SME
Values
- Contracts value
- £3,954,447
Not stated in the notice: tender value, lots value, awards value.
Status
- Tender
- Complete
- Lots
- Cancelled
- Awards
- Active
- Contracts
- Active
References
- Find a Tender notice
- 046585-2025
- Open Contracting ID
- ocds-h6vhtk-0564b0
- CPV code
- 85312500 - Rehabilitation services
- CPV division
- 85 - Health and social work services
Location
- Local authority
- Newham
- Town
- East London
- Postcode
- E15 1DA
- Electoral ward
- Stratford
- Constituency
- Stratford and Bow
- Delivery area
- Tower Hamlets
- Region
- Greater London
- Sub-region
- Hackney and Newham
- Area
- Inner London - East
- Country
- England
Buyer and supplier
Contracting authority
- Organisation
- NHS North East London Integrated Care Board
- Category
- Services
- Address
- London, E15 1DA · Greater London · England
Not stated in the notice: contact, phone.
Awarded supplier
- Supplier
- Look Ahead Care and Support Service
- Awardee scale
- SME
- Number of suppliers
- 1
- Awards value
- Not stated
- Company record
- Search Companies House
Documents and links
Questions about Tower Hamlets Rehabilitation and Crisis Service
Who won the Tower Hamlets Rehabilitation and Crisis Service contract?
NHS North East London Integrated Care Board awarded the contract to Look Ahead Care and Support Service on 5 June 2025.
How much is the Tower Hamlets Rehabilitation and Crisis Service contract worth?
The contract value is £3,954,447.
Who is the buyer for Tower Hamlets Rehabilitation and Crisis Service?
NHS North East London Integrated Care Board, based in Newham, Greater London.
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