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Awarded· 23 Jan 2025

2025-26 Mental Health Telephone Service - NHS West Yorkshire Integrated Care Board

NHS West Yorkshire Integrated Care Board · Wakefield, Yorkshire and The Humber

NHS West Yorkshire Integrated Care Board has awarded 2025-26 Mental Health Telephone Service - NHS West Yorkshire Integrated Care Board. It is a contract for other health and social care in Wakefield.

Source: Find a Tender, published 10 Feb 2025. Details are refreshed every 30 minutes.

Key dates

  1. 2025

    Contract awarded

    Nottingham Community Housing Association

  2. 2025

    Award notice published

    Award Notice · 14:09

    View notice
  3. 2025

    Tender notice updated

    Tender Notice · 17:41

    View notice
01

About this tender

In brief

NHS West Yorkshire Integrated Care Board has awarded 2025-26 Mental Health Telephone Service - NHS West Yorkshire Integrated Care Board. It is a contract for other health and social care in Wakefield. The contract went to Nottingham Community Housing Association. It was awarded on 23 January 2025. The contract value is £1,254,558.

It is run as an award procedure without prior publication of a call for competition. Find a Tender published it on 10 February 2025. The notice number is 004445-2025. The OCDS ID is ocds-h6vhtk-04d705.

Summary of the contracting process

The NHS West Yorkshire Integrated Care Board is overseeing the procurement of a 24/7 mental health telephone service for NHS 111 mental health crisis calls covering Barnsley, Calderdale, Kirklees, Leeds, and Wakefield. This service, classified under health services (CPV code 85100000), will run from 1 April 2025 through 31 December 2026.

The procurement process has reached the award stage, following a direct award under the Provider Selection Regime (PSR) and Health Care Services (Provider Selection Regime) Regulations 2023, with a contract valued at £1,254,558. The contract was formally awarded on 10 February 2025, with the decision endorsed by the Kirklees Health and Care Partnership Senior Leadership Team on 9 December 2024. Key contacts within the buying organisation include Stephanie Jones.

The successful provider, Nottingham Community Housing Association, was selected based on their proven ability to meet key performance criteria under the existing contract and their capacity to uphold these standards in the future.

The notice in full

A telephone service for NHS 111 mental health crisis calls in Barnsley, Calderdale, Kirklees, Leeds and Wakefield 2025-26. This is a 24 hour a day, 7 day a week service.

Lots (1)

  1. 01

    Lot 1Cancelled

    The Contract Authority; NHS West Yorkshire Integrated Care Board intends to award a contract to an existing provider following Direct Award Process C. The authority is publishing this notice in Find a Tender in accordance with the NHS Provider Selection Regime. A 24/7 telephone service for NHS 111 mental health crisis calls in Barnsley, Calderdale, Kirklees, Leeds and Wakefield.

    The service is to be awarded for the period 01/04/2025-31/12/2026. The lifetime value of this award would be PS1,254,558.

02

Key facts

Every field the notice carries. Anything it leaves blank is listed under its table.

Contract

Service
Other health and social care
Procurement type
Standard
Category
Services
Contract period
Not specified - Not specified
Lots
1
Awarded to
Nottingham Community Housing Association
Number of suppliers
1

Procedure

Notice type
Tender Notice
Procurement method
Limited
Procedure
Award procedure without prior publication of a call for competition
Current stage
Award
Stages so far
Tender, Award
Published on
Find a Tender Service
Awardee scale
Large

Values

Contracts value
£1,254,558

Not stated in the notice: tender value, lots value, awards value.

Status

Tender
Complete
Lots
Cancelled
Awards
Active
Contracts
Active

References

Find a Tender notice
004445-2025
Open Contracting ID
ocds-h6vhtk-04d705
CPV code
85100000 - Health services
CPV division
85 - Health and social work services
03

Location

NHS West Yorkshire Integrated Care Board is based in Wakefield. The area the service covers can be wider, so check the notice and the lots.
Local authority
Wakefield
Town
Wakefield
Postcode
WF1 1LT
Electoral ward
Wakefield North
Constituency
Wakefield and Rothwell
Delivery area
West Yorkshire
Region
Yorkshire and The Humber
Sub-region
Wakefield
Area
West Yorkshire
Country
England
04

Buyer and supplier

Contracting authority

Organisation
NHS West Yorkshire Integrated Care Board
Category
Services
Contact
Stephanie Jones
Address
Wakefield, WF1 1LT · Yorkshire and The Humber · England

Not stated in the notice: phone.

Awarded supplier

Supplier
Nottingham Community Housing Association
Awardee scale
Large
Number of suppliers
1
Awards value
Not stated
05

Documents and links

Official sources for this notice. The tender pack itself sits on the buyer's portal.
06

Questions about this tender

Who won the 2025-26 Mental Health Telephone Service - NHS West Yorkshire Integrated Care… contract?

NHS West Yorkshire Integrated Care Board awarded the contract to Nottingham Community Housing Association on 23 January 2025.

How much is the 2025-26 Mental Health Telephone Service - NHS West Yorkshire Integrated Care… contract worth?

The contract value is £1,254,558.

Who is the buyer for 2025-26 Mental Health Telephone Service - NHS West Yorkshire Integrated Care…?

NHS West Yorkshire Integrated Care Board, based in Wakefield, Yorkshire and The Humber. The named contact is Stephanie Jones.

Get ready for the next round

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What to do next

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