Non-Emergency Patient Transport Services (NEPTS)
Overview
Summary, notice description and lot information
The NHS West Yorkshire Integrated Care Board has awarded a contract for Non-Emergency Patient Transport Services (NEPTS) to the Yorkshire Ambulance Service NHS Trust. This service, classified under the industry category of "Ambulance services," focuses on providing both pre-planned and unplanned transport to help eligible patients access NHS-funded care, catering to those with specific mobility and health requirements. Located in Wakefield, United Kingdom, this procurement process has reached the award stage as of 2nd October 2025, with the contract set to span from 1st October 2025 to 31st July 2027.
The procurement method used was a limited procedure without prior publication, justified under the Provider Selection Regime, with a contract value of £32,500,000. This tender presents significant opportunities for businesses involved in healthcare logistics, patient transport services, or related infrastructure to explore partnerships or sub-contracting arrangements. Companies specializing in vehicle provision, medical equipment for transport, and technology solutions enhancing patient experience and service efficiency could find substantial avenues for growth by associating with the existing service provider.
Strengthening the supply chain for this high-stakes service can lead to further business development in adjacent areas, such as healthcare innovation and service integration.
Non-emergency Patient Transport (NEPTS) provides pre-planned and on-day (unplanned) transport to support eligible patients to access NHS funded care. NEPTS caters for those patients who are either too ill to get to hospital without assistance or for whom travelling may cause their condition to deteriorate. The service provides for a wide range of patient mobilities, requiring a variety of vehicle types and levels of care consistent with the patient's medical needs - including specialist moving and handling or support during transport such as provision of oxygen.
The Contract Authority, the NHS West Yorkshire Integrated Care Board, intends to award a contract to an existing provider following Direct Award Process C. The authority is publishing this notice in Find a Tender in accordance with the NHS Provider Selection Regime.<br/>The Contract Term is 22 months. 1st October 2025 to the 31st July 2027. Additional information: The existing provider(s) is satisfying the contract and will likely satisfy the proposed contract to a sufficient standard. <br/>The criteria of the PSR have been applied as follows:<br/>Quality and innovation (including performance): 60%<br/>Value: 10%<br/>Integration, collaboration and service sustainability: 10%<br/>Improving access, reducing health inequalities and improving choice: 10%<br/>Social value: 10%
Procurement Classification
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Contract Values
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Contract duration information not available.
Key Dates
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Awarded Supplier
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Documents & Links
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