Complex Care Devon

NHS Devon Integrated Care Board has completed a public procurement process for the provision of complex care services within Devon, focusing on health and social work services. This tender, titled "Complex Care Devon" within the services category, aimed to support complex individuals in their homes. The procurement method employed was a direct award to existing providers without a prior competitive call, which began on 1 April 2025, with a potential extension of up to three months.

The process is aligned with the legal basis CELEX 32014L0024, and was conducted under the award procedure without prior publication of a call for competition, due to its nature falling outside the application of the directive. This tender presents opportunities for businesses within the health and social care sector to enhance service provisions and expand service delivery networks in Devon. The direct award approach suited organisations familiar with the scope and requirements of NHS commissioned services, particularly those from similar projects.

Successful suppliers include a mix of small to large enterprises like Staff Management Limited and Ark Nursing and Care Agency, among others. Companies that can demonstrate an ability to provide quality care and adhere to NHS standards while managing activity-based payments are well-suited to engage in such opportunities for growth.