CP2636-25 The Provision of Healthwatch and Local Engagement in the County of Devon
Overview
Summary, notice description and lot information
Devon County Council, in collaboration with Plymouth City Council, Torbay Council, and NHS Devon ICB, is in the planning stage for the upcoming procurement titled "CP2636-25 The Provision of Healthwatch and Local Engagement in the County of Devon." This tender focuses on health services within the Devon Sustainable Transformation Partnership footprint and falls under the services category. The planned contracts include Local Healthwatch and Local Health and Social Care Engagement, scheduled to start on 1st April 2026.
Although there has been a planning update as of July 2025, key milestones and engagement arrangements date back to May 2025, with final agreement expected to be confirmed by the contracting authorities by the 23rd of May 2025. This procurement presents significant opportunities for businesses involved in health services, particularly those with expertise in health and social care consumer engagement. Organisations with strategic partnerships or services tailored to regional healthcare systems could benefit from participating in this tender, aligning with Devon County Council’s broader regional strategy.
Service providers experienced in community engagement or those that can offer flexible ‘call-off purchase’ solutions on a non-guaranteed volume basis are specifically well-suited for the second lot of this tender.
Devon County Council, Plymouth City Council, Torbay Council and NHS Devon ICB are commissioning for a contract for Local Healthwatch and a Local Engagement Service within the Devon STP footprint. This procurement has been developed in collaboration with the three Local Authorities and NHS Devon ICB. Lot 1 - Local Healthwatch for Devon, Plymouth and Torbay (Statutory Health and Social Care Consumer Voice).
This will be Commissioned by the 3 local authorities with input from the ICB. Lot 2 - Local Health and Social Care Engagement. This will be Commissioned by Devon and the ICB.
This will be arranged on a 'call off purchase', issue-by-issue basis, with no guarantee of volume of business.
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The contract period is six years.
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