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Awarded· 2 Oct 2025

Devon ICB- Waiting Well Service

NHS Devon Integrated Care Board · Eastleigh, South East

NHS Devon Integrated Care Board has awarded Devon ICB- Waiting Well Service. It is a contract for other health and social care in Eastleigh.

View the official noticeOCDS data

Source: Find a Tender, published 5 Dec 2025. Details are refreshed every 30 minutes.

Key dates

  1. 2025

    Contract awarded

    Living Options Devon/ Disability Together

  2. 2025

    Contract starts

  3. 2025

    Award notice published

    UK7 - Contract Details Notice · 08:34

    View notice

  4. 2026

    Contract ends

    0½ years after it starts

01

About this tender

In brief

NHS Devon Integrated Care Board has awarded Devon ICB- Waiting Well Service. It is a contract for other health and social care in Eastleigh. The contract went to Living Options Devon/ Disability Together. It was awarded on 2 October 2025. The contract value is £292,000. The contract runs from 2 October 2025 to 30 March 2026. It lasts 0½ years.

It is run as a below threshold - without competition. Find a Tender published it on 5 December 2025. The notice number is 079961-2025. The OCDS ID is ocds-h6vhtk-05ef3f.

Summary of the contracting process

This procurement process by NHS Devon Integrated Care Board, titled "Devon ICB - Waiting Well Service," focuses on providing non-clinical support to long-waiting patients for elective care. The process falls under the health and social work services category and is located in Exeter, United Kingdom. The procurement stage is currently at the award stage with a contract commencement date of 3rd October 2025 and potentially extends until 31st March 2027.

This process utilised a direct procurement method, conducted below the threshold as outlined by the Procurement Act 2023, indicating no competition involved. This initiative can create growth opportunities for businesses focused on social service delivery and patient empowerment, particularly large-scale VCSEs (Voluntary, Community, and Social Enterprises) aiming to expand their scope and impact.

The notice in full

The Waiting Well service provides non-clinical support to long waiting patients who are on waiting lists for elective care. Living Options Devon (LOD) is the lead organisation delivering this service and has worked in partnership with the Wolseley Trust (Plymouth), Torbay Community Development Trust (Torbay) and DisAbility Cornwall to connect patients who are waiting for elective care to the community support available in their local area.

This supports them to maintain their independence and empowers patients to make decisions about their ongoing care and condition. This service is in scope of section 9 (Light Touch Contracts) of the Procurement Act 2023 and below the Light touch threshold of PS663,540.

Lots: no lot details came through with this notice. The official notice and the tender pack have the full breakdown.

02

Key facts

Every field the notice carries. Anything it leaves blank is listed under its table.

Contract

Service
Other health and social care
Procurement type
Standard
Category
Services
Contract period
2 Oct 2025 to 30 Mar 2026 (0½ years)
Awarded to
Living Options Devon/ Disability Together
Number of suppliers
1

Procedure

Notice type
UK7 - Contract Details Notice
Procurement method
Direct
Procedure
Below threshold - without competition
Current stage
Award
Stages so far
Award
Published on
Find a Tender Service
Awardee scale
Large

Values

Contracts value
£292,000

Not stated in the notice: tender value, lots value, awards value.

Status

Tender
Complete
Lots
Complete
Awards
Active
Contracts
Active

References

Find a Tender notice
079961-2025
Open Contracting ID
ocds-h6vhtk-05ef3f
CPV code
85000000 - Health and social work services
CPV division
85 - Health and social work services
03

Location

NHS Devon Integrated Care Board is based in Eastleigh. The area the service covers can be wider, so check the notice and the lots.
Local authority
Eastleigh
Town
Exeter
Postcode
EX2 5AZ
Electoral ward
Eastleigh Central
Constituency
Eastleigh
Region
South East
Sub-region
South Hampshire
Area
Hampshire and Isle of Wight
Country
England
04

Buyer and supplier

Contracting authority

Organisation
NHS Devon Integrated Care Board
Category
Services
Address
Exeter, EX2 5AZ · South East · England

Not stated in the notice: contact, phone.

Awarded supplier

Supplier
Living Options Devon/ Disability Together
Awardee scale
Large
Number of suppliers
1
Awards value
Not stated
05

Documents and links

Official sources for this notice. The tender pack itself sits on the buyer's portal.
06

Questions about Devon ICB- Waiting Well Service

Who won the Devon ICB- Waiting Well Service contract?

NHS Devon Integrated Care Board awarded the contract to Living Options Devon/ Disability Together on 2 October 2025. It is due to end on 30 March 2026, which is when a re-tender would normally follow.

How much is the Devon ICB- Waiting Well Service contract worth?

The contract value is £292,000. The contract runs from 2 October 2025 to 30 March 2026 (0½ years).

Who is the buyer for Devon ICB- Waiting Well Service?

NHS Devon Integrated Care Board, based in Eastleigh, South East.

Get ready for the next round

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What to do next

  1. This contract has been awarded.
  2. It is due to end on 30 March 2026.
  3. A re-tender usually follows near the end.
  4. Build your evidence and case studies now.
  5. Keep your policies and training records current.
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