HAC5951: Mental Health Employment Service
Overview
Summary, notice description and lot information
The procurement process titled "HAC5951: Mental Health Employment Service" was conducted by the Tower Hamlets authority, located in London, and falls under the health and social work services industry category. This process entered the award stage on 1st May 2025, following the completion of its tender stage that included the submission and opening of bids on 22nd May 2024. Implemented through an open procedure and covered by the GPA, the contract was awarded to the Working Well Trust.
The contract began on 24th August 2024 and spans an initial period of three years, with an option for extension up to one additional year. This contract presents significant opportunities for businesses that specialise in providing personalised support services, addressing employment barriers for individuals with mental health challenges, and fostering collaborative relationships with employment organisations. Businesses capable of executing coaching-based frameworks to enhance work readiness and retention, while working alongside borough employment services, would find this tender particularly appealing.
Firms that provide similar social service solutions or have experience in employment support services for health sectors will likely find themselves well-suited to participate and expand their market presence through such opportunities.
The successful bidder will be expected to:
- Deliver provision of 1:1 personalised support based around coaching principles which assesses people's needs and barriers to work and supports people to enter paid employment.
- Develop work-related independence skills through practical support, for example, CV and interview preparation, signposting to volunteering opportunities, training, arranging work placements or experience of work or work trials, where appropriate.
- Develop and maintain effective partnership working with key employment services across the borough including developing joint pathways of supported provision to ensure service users are referred into the service that best meets their needs: o The Council's Employment Service WorkPath, linking to its universal employment service offer and specialist pilot Individual Placement and Support (IPS) for Primary Care provision. o East London Foundation Trust- IPS for Severe mental Illness (SMI). o The Mayors Community Grant (MCG) Projects delivering an employment offer, such as Upskill o NHS Talking Therapies (formerly IAPT) - Employment Advisors o Jobcentre Plus
- Deliver provision of a retention service to enable people with mental health challenges to retain work or transition into alternative employment where there are risks of losing employment.
- Achieve target life satisfaction rates.
- Actively promote mental health awareness and reduce stigma.
The Authority is procuring this contract using the Light Touch Regime under Schedule 3 (Social and other specific services) of the Public Contract Regulations 2015 (the Regulations). The Contract Period is initially for a period of 3 years although the Authority reserves the right to extend the Contract on the same terms for a further period or periods of up to 12 months making a total possible Contract Period of 4 years.
Procurement Classification
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Contract Values
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The contract period is three years.
Key Dates
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