Insourcing of First Outpatient Appointments - North Wales

The NHS Wales Shared Services Partnership-Procurement Services, hosted by Velindre University NHS Trust, is conducting the procurement process titled "Insourcing of First Outpatient Appointments - North Wales". This service procurement falls under the health services category with a CPV classification of 85100000. The contract is focused on the Betsi Cadwaladr University Health Board located in North Wales, UKL region.

The procurement process is at the award stage, with the contract officially signed on 29th August 2025, projecting its duration until 31st March 2026. This tender utilizes a limited procurement method aligned with The Health Services (Provider Selection Regime) (Wales) Regulations 2025, and the award was conducted under a framework agreement with a competition. This tender presents significant opportunities for businesses involved in healthcare services, aiming to enhance their portfolio by delivering outpatient appointment services.

The successful supplier, ID Medical Group Limited, a large-scale organisation, exemplifies the type of business that can thrive in this competitive environment. Businesses with capabilities in offering clinical, surgical, and diagnostic services and those able to provide personnel such as medical secretaries and healthcare assistants can find growth opportunities by participating in such tenders. The contract's focus on delivering services during weekends and accommodating evening operations indicates flexibility and service delivery efficiency as key success factors.